Someone stole my phone and when I came back, their iCloud account was on him and the password has been changed. What can I do?

My phone was stolen recently while I was at Walmart. Sprint located the phone 4 hours later (after saying earlier that they could not do it at all) and sent a message to inform him that had the phone that he had been located. The phone was found at Walmart soon after. When I got the phone back, I noticed that the phone has been restored to the factory settings and the password has been changed. I restored the phone myself using iTunes, but now I'm stuck on the activation screen because they put their iCloud account in my phone (I never put one up myself, not knowing that this would cause this kind of problems) and I do not know the password. I've lost all the photos of my son (he was two weeks previously and I had not copied to my computer yet) and voice messages, I have saved my father who died last year. And now I have a rental phone that costs me $60 / month, that I can't use. Sprint said there is nothing they can do. I called Apple and received no help from their part is there something I can do?

It requires the Apple ID and password of the thief. If you don't have it and can't get it, then the device is useless to you.

Find my iPhone Activation Lock

Check in the future first before you buy second hand: How to check for Activation lock before buying a second hand iPhone.

You can take it to any Apple Store with the proof of it being stolen and that your are the original owner. They may be able to help. If not, then you will need get a new one or pay for a replacement by a similar remanufactured unit.

Tags: iPhone

Similar Questions

  • My hotmail account has been hacked. I'm in and the language has been changed to Arabic. I would just close the account.

    PIRATE!

    My hotmail account has been hacked. I'm in and the language has been changed to Arabic. I just want to close the account, but it won't let me. What should I do? The person who hacked it added his yahoo address to my account settings for emailing the password resets, so I have deleted who. It deleted all my contacts. PLEASE HELP ME!

    You must seek assistance from Hotmail.

    Support for Hotmail are at http://windowslivehelp.com/product.aspx?productid=1

    Good luck...

  • Apple compromised account? My phone number has been updated and the address has been changed

    Earlier today, I was working on my mac and a notification popped up saying "AppleCare would like to view your screen". Since I didn't ask help or whatever it is I clicked on the decline. The message kept appearing for 5 times or more, whenever I clicked on the decline.

    A few minutes later I received an email saying that my phone number had been kidnapped to VoicePass. So I logged in my support profile and my phone number had indeed disappeared, replaced by another phone number. My address was also changed. I tried to delete the phone number and add new my phone number, but he wouldn't let me.

    My account has been compromised? I tried to contact apple, but I can't do, and the first call that I could program online is on Sunday.

    Thank you.

    Why were you not able to change the phone numbers on VoicePass? Did you change your password immediately Apple ID? I would recommend that do you if you have not yet.

    See you soon,.

    GB

  • I have iPhone and the password not been excepted in2 iclowd.i just changed the pasword today he little yet ist except her and when you enter it doest except that it

    I have iPhone and the password not been excepted in2 iclowd.i just changed the pasword today he little yet ist except her and when you enter it doest except that it

    can sumone me 2 except that it

    tanks very much in advance

    Sorry for my bat English

    someone pls answer

  • Printer lost access to internet when the router has been changed

    My HP Photosmart Plus is connected wireless to my macbook air and has worked well for years.  Our company has a wired connection, enter into a linksys/cisco router and it gives access wireless via an SSID on my mac and your printer.

    A few months ago, the router has been changed and they did something for cable and wireless.  Im guessing they're on separate subnets or something because it is another problem is that I can no longer view the others on the network who are wired, even if I could before.

    In any case, ever since this time, I noticed that some smartphones and tablets had no internet connectivity.  They were connected to the wireless network that gave my internet connection perfect Mac, their signal is just as strong, but they had no internet connectivity.  So I figured that the DNS' have not been read right by these smartphones and tablets, I manually added the DNS' using my mac and now these phones and tablets work very well.

    I guess it's the same problem with my printer now because the only thing that doesn't work is eprint and web services.  I get a message saying that the printer could not reach the server, try again.  Ive restarted the printer and it doesn't matter.  I can see it has a properly assigned IP and I can print wireless for it, but there is no internet access.

    How 'to add' those DNS IPs to the printer?

    Hello quique123,

    Welcome to the Forums of HP's Support.  I understand you get a connection error message when you try to activate your printer Photosmart Plus web services.

    I've included a link to another post with measures, including screenshots, on how to set manual of the printer an IP address manually and DNS servers. As you go through the post, you will notice that it is recommended to use the Google public DNS servers when you set manual DNS servers.  Please do not worry that the screenshots are for a Photosmart 7510, the steps are the same for your Photosmart Plus printer.

  • my wifi password has been changed and now I want to get back in touch with the new password HOW

    my wifi password has been changed and now I want to get back in touch with the new password HOW

    Hey gerritfrompretoria,

    If you are not prompted to use the new password to your Wi - Fi network when trying to connect, you may have to remove the network on your system. This can be done by the following steps.

    1. Open system preferences in the Apple menu
    2. Choose the network
    3. Select a Wi - Fi connection on the left
    4. Click Advanced... in the bottom right
    5. Choose your network from the list of preferred networks
    6. Click on the '-' at the bottom of the list
    7. Click OK
    8. Click on apply

    Once removed try to connect to your Wi - Fi network normally and you will be prompted for the password.

    Sincerely

  • The document has been changed since its creation and use of the extended functionality is no longer available

    I have Adobe Acrobat Reader DC 2015.016.20039 on my system. I filled a form using Foxit Reader. When I tried to open the form with Adobe Acrobat Reader DC I received the error "the document enabled extended in Adobe Acrobat Reader DC features. The document has been changed since its creation and use of the extended functionality is no longer available. Please contact the author for the original version of this document.

    I tried other PDF programs, no problem at the opening of this form.

    Ashampoo_Snap_2016.05.17_02h01m01s_002_.png

    Function "Activation reader" comes from the original shape, and it's essentially a digital signature. It is specific for the free product of Viewer PDF by Adobe (aka Adobe (Acrobat) Reader).

    The problem is that only Adobe products are able to (re) make these documents without breaking the seal of the digital signature.

    So, what happened in your case is the Foxit Viewer broke the seal during the recording of back and what's. Using Acrobat, you can save a copy of the form, and then continue will fill. Otherwise, you will be better off to start over, but stay with viewers Adobe PDF all the time, working with the form, or with a different Viewer, once again all the time you work with the shape.

    BTW, player XI and most recent no. have more need of extended for more rights blocked by previous versions of Reader. This is not enough in this case; only, it would be useful for the sender of the form.

    Update (after rereading of the original message): if it's just for viewing or print the form, you can ignore this message. You can also try to save just, you have a version of player who no longer has the rights extended (at your risk).

    I hope this can help.

  • I bought Creative CC of clouds and the amount has been deducted from my bank but it always of the trial shows more buy now

    I bought Creative Cloud CC and the amount has been deducted from my account, I used a trial version for a month and now when I go to install the applications it shows the trial on buy now. Although the payment is made and I am connected.

    Hello

    Please try the following steps: -.

    First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.

    https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

    Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:

    https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  • I just bought edition Creative Cloud schoolgirl and her teacher and the payment has been successful, but it seems that I can only download a free trial?

    I just bought edition Creative Cloud schoolgirl and her teacher and the payment has been successful, but it seems that I can only download a free trial for the entire application?

    And I checked the FAQ, it says that "no serial number is required for membership or subscription plan products such as Creative clouds - the student and the teacher.» Simply sign in with your Adobe ID to activate your membership. »

    However when I tried to login with my ID on Adobe Application Manager, he always says that it can't find the order and suggest me to buy a.

    I really wonder how I can work through this?

    Please see the links below.

    Also, make sure you use the right adobe ID to log in.

    Hope this will help you.

    Kind regards

    Hervé Khare

  • I'm having a problem with Windows7 Home Premium and WWII CFS joystick operation. I get a message saying that the controller has been changed. Microsoft offers a patch?

    I have problems with Windows7 Home Premium and WWII CFS joystick operation.  I get a message from gibberish, saying that the controller has been changed.  I tried to replace the file with a version of Windows XP .cfg and also tried to re-write the .cfg file.  Apparently, this version of Windows will not allow a file to be saved with an extension ".cfg", so it does not work either.  Any suggestion would be appreciated.

    Thank you

    Hi Bob,

    You can consult the following links of wire and check if it helps.

    Joystick does not work with the Europe of WWII Combat Flight Simulator series. Help?

    With the help of WW2 Europe Combat Flight Simulator series with Windows 7 Home Premium

    Note: The above links contain third party links. Using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

  • My version and the product key were stolen, what can I do to reactivate my version?

    My version and the product key were stolen, what can I do to reactivate my version?
    There is a solution to get the new password or product key for my version?
    Thank you for your same

    You're out of luck. You will need to buy a new one.

  • My main computer crashed and the data has been retrieved from the hard drive, including all of my Outlook Express dbx files

    I'll provide too much information because those of us who are computer knuckleheads think that everything is important since it is a mystery to us.

    My main computer crashed and the data has been retrieved from the hard drive, including all of my Outlook Express dbx files. There are four years of e-mails in these files and critical that I be able to open them.

    My only working computer running XP. It has Outlook Express is installed on it and was once used for e-mail, but not more and not implemented with my ISP to send or receive if it matters at all. Other that the sending and receiving of all the other functions of the OE program appear to be operational.

    I have read many explanations on how to open the files dbx on different sites - all is completely different and most seem well beyond my skill level.

    There is a fairly painless way to open these files? I don't want to try anything that could damage them. Please... any solution please guide me through in its simplest form - I am 64 but pretend you are explaining the process to a 7 year old. Yes, I'm that lame!

    Sorry for writing a novel and thank you to all who take their time to help the ignorant!

    I advise you to immediately copies of your DBX files restored. Save the duplicates in a place safe, and don't mess with them.
    Then try using one of the various tutorials that you have found on the Internet by using a copy of your DBX files restored.
    I did it a few times, but years ago and I DBX http://www.techrepublic.com/forums/questions/how-i-open-corrupted-dbx-files-in-oe/ visualization tool
    You just continue to make attempts, using a tutorial after another.
    As long as you have these unchanged copies of backup of your DBX files, you should survive it - other than frustration. Email PC remains a mess.

  • Hello. I have download Adobe Acrobat Pro DC, after loading it is a window that is unable to access the Internet or is configured incorrectly. Tried to change the time and the Internet works fine. What can we do?

    Hello. I have download Adobe Acrobat Pro DC, after loading it is a window that is unable to access the Internet or is configured incorrectly. Tried to change the time and the Internet works fine. What can we do?

    Log, activation, or connection errors. CS5.5 and later, Acrobat DC

    https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  • Password has been changed and I can't connect is more windows XP

    I have an acer aspire one mini notebook running windows xp. A disgruntled employee changed the password, sign in and I can't connect change back. Any suggestions?

    If you have a different user account with administrative privileges, Panel you can connect that account and change the password of your account of origin of the user accounts applet in Control Panel. If you do not have another account like this set upwards or that you do not have the password which you will need to log on to the built-in Administrator account. In XP Home, start the computer in Mode safe. This, by repeatedly pressing the F8 key as the computer starts. This will put you in the right menu. Navigate using your arrow up; the mouse does not work here. Once in safe mode, you will see the normally hidden administrator account. The default password is white.

    In XP Pro, you don't need to go to Safe Mode. In the home screen, do Ctrl-Alt-Del twice to get the classic Windows logon box. Type in "Administrator" and the password that you assigned when you set up Windows.

    If you reset the password of the account administrator integrated into house or have Pro and don't remember the password, use NTpasswd to change the password of the built-in to a white administrator account. Download the bootable CD .iso image file, burn with third-party burning software such as free ImgBurn , Nero or Roxio. Burn as an image, not in the form of data. Start with the media that you have created. You need to maybe change the boot order in the BIOS or obtain a menu of boot command temporary with the pressure of a special key. NTpasswd will run. Follow the instructions carefully.

    http://home.eunet.no/pnordahl/ntpasswd/

    Then, go to the user accounts applet in Control Panel and set passwords that you remember and other changes. MS - MVP - Elephant Boy computers - don't panic!

  • my files and foloders cannot open because the path has been changed

    HELO

    After I got all my documents are gone b4 has my eyes, some time ago, I was not able to recover them, but I DID NOT REMOVE ALL of THEM.

    I did a search on the button start Search for files and found them there - but only the titles that I click on one of the files are a 'pop-up' box States "the element ie... Book.XLX that this shortcut refers to has been changed or moved, so this shortcut will work more properly"

    I know that they always there - I think that the path of the folders and files were changed because I have change a few things to try how it worked on my system

    I also worked my desktop shortcuts

    Can someone explain pls?

    Thank you

    M

    Hello

    You can try to activate hidden folders and check.

    Go to folder options and view records, files and hidden folders.

    For more information, you can consult the following article:

    Show hidden files

    Hope this information is useful.

Maybe you are looking for

  • My locked apple ID

    MY locked apple ID IM need your help

  • How can I cancel a reminder

    How can I cancel a call that I've sorted my problem on it please thank you

  • MAX OR don't find/see a network device

    Good day everyone. I try to detect a LAN NI MAX instrument, but an error comes instead, saying that the device is not present in the system (see first.png). It's sort of weird, because I can ping the device, which is actually a Tabor ww1072 AWG... Co

  • HP ProBook 6460 b: HP ProBook 6460 b WiFi card

    Hi guys,. I bought a double router broadband and just when I thought that I had everything figured on how to use all the features of my new router Asus AC56U I came to realize I forgot the essential - I have not 5 GHz receiving the Wi - fi card in my

  • Connection problems with Windows Mail.

    Hi there all of my friends so I have need of your attentions with windows mail help me here please Hi there all of my friends so I have need of your attentions with windows mail help me here please The connection to the server has failed. Are subject