Sometime this week, my MacBook Pro has lost its sound. I can't listen to anything that has the sound of iTunes for video clips. It is no longer a Volume icon (speaker w / lines of radiation) on my Menu bar

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• Recently, I destroyed my macbook pro and lost all my info.  I need to re-download my programs.  I bought CS5.5, but has been upgraded to CS6 because it was purchased a few weeks before its release.  How can I do this?  Thank you!

  Hello!

  Recently, I destroyed my macbook pro and lost all my info.  I need to re-download my programs.  I bought CS5.5, but has been upgraded to CS6 because it was purchased a few weeks before its release.  How can I do this?  Thank you!

  Available downloadable Setup files:

  • Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: XI, X | 9,8 | 9 standard
  • First Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
  • Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
  • Lightroom: 5.7.1. 5 | 4 | 3
  • Captivate: 8 | 7 | 6 | 5.5, 5 | 1
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• I bought Lightroom 3 several years ago and have regularly updated through 5.  My new MacBook Pro has no dvd player.  How to make LR on my computer under my current license?  I don't want to use the cloud for this subscription.

  I bought Lightroom 3 several years ago and have updated regularly thanks to version 5.  My new MacBook Pro has no dvd player.  How to make LR on my computer under my current license?  I don't want to use the cloud for this subscription.

  Hi dw,

  You can download Lightroom 5 from the link below:

  Download Photoshop Lightroom

• My macbook pro has been consulted by fraudsters via teamview. How can I do a scan to see if they are entered in a malicious software.  They could access my passwords?

  my macbook pro has been consulted by crooks posing as BT open reach engineers using teamview for 10 minutes max.

  What precautions should I take now? system 10.8.5 mountain lion

  Hi e.a.snell, this is a very common scam. You can report it to http://www.apple.com/legal/more-resources/phishing/

  Once someone has physical access to your computer, they can access all of your information and leave a malicious software they like on your system.

  The only thing to do after what happens is to reformat the hard drive and reinstall OS X.

  First make a copy of your data.

  Then start command + option + r choose utility disk and erase the entire hard drive (top icon). Now, to partition your disk, you must create at least a partition for Mac OS X, which should be formatted for OS X Extended, partition scheme GUID that is the default value.  Make sure that you are connected to the internet via Wi - Fi or ethernet.

  We'll put the original OS that computer comes with. After putting in place, you can upgrade. After he finished the installation, it will restart and put you Assistant settings. Once you set up your accounts, you can connect to the AppStore and OS X update to the latest version of so that your Mac meets the system specification...

  Old Macs

  First make a copy of your current hard drive, unless you have a recent backup.

  You will need your original installation to the next DVD.

  Boot from the installation DVD. Choose the drive that you want to delete in disk utility and click on the above icon, which represents the entire disk. Press erase the drive.

  Then, your DVD, install you the original OS and from there proceed to 10.6.8.

  EDIT: Also change your Apple ID.

• I have ps cs4 for mac version with the dvd, but my macbook pro has no dvd drive, must download

  I need a download version of pscs4 for mac from my new macbook pro has no dvd player.  I have the version licensed on dvd.

  If you follow the 7 steps, you can download a trial through one of the links on this page using a browser that accepts cookies: http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html

  and activate it with your serial number.

  If you have a problem downloading, you don't follow all 7 steps.  as a general rule, do not carefully follow steps 1, 2 or 3 is the problem, but your browser must also allow cookies (a setting of restrictive browser) is another potential source of problems.

• El Capital is compatible with the MacBook Pro version 10.10.5? Can anyone help answer this question before I update? Thanks in advance.

  El Capital is compatible with the MacBook Pro version 10.10.5? Can anyone help answer this question before I update? Thanks in advance.

  Why did you start a new post? Post again only after only 8 minutes accomplished nothing.

  There is no general problem going to EL Capitan on your Mac.

  Some applications may require updating.

  Some devices like printer may require the updated drivers. For some readers of devices not being updated are available.

  This is the Office Mac Pro forum. I asked that your post be moved to the El Capitanforum or another appropriate forum.

  Please move to the EL Capitan forum or another appropriate forum. Thank you

• MacBook pro work leave because of pulled and broken wire.  I took out the hard drive.  the hard drive has all my files that I wouldn't need to clear all of the other personal files?

  MacBook pro work leave because of pulled and broken wire.  I took out the hard drive.  the hard drive has all my files that I wouldn't need to clear all of the other personal files?

  It does not start to the top, screen and hardware ok except belt disconnected.

  also can I sell adapter, brand new, never used. where can I sell?

  Hi Wally, the hard disk OS X and all of your files. Get a case for your reader, and it backs up. Try OWC

  Always keep your Mac backed up on an external drive with Time Machine or utility of cloning like SuperDuperor double clone.

  Try eBay for the adapter.

• My Macbook Pro has been hacked by trolls - how to secure my computer? How can I get rid of the trolls?

  My Macbook Pro has been hijacked by trolls in my country of origin of Western Australia - how to secure my computer? How can I get rid of the trolls? All boards of the community would be welcome. For example, I know that trolls are and why they do it, but the police are interested in these "questions"?

  Just what evidence do you have that yo have been hacked?

  Viruses, Trojans, Malware - and other aspects of Internet Security

  https://discussions.Apple.com/docs/doc-8573

  Effective defenses against software malware and other threats

  https://discussions.Apple.com/docs/doc-8841

• How can I get the serial number if my MacBook Pro is lost or stolen?

  How can I get the serial number if my MacBook Pro is lost or stolen?

  Try the suggestions here > find the serial number of your Apple hardware product

• FaceTime will not open on my Macbook pro (el capitan).  Message: "FaceTime close unexpectedly.  Click Reopen to reopen the application. Click report to display more detailed information and send a report to Apple. "Please help me.

  FaceTime will not open on my Macbook pro (el capitan).  Message: "FaceTime close unexpectedly.  Click Reopen to reopen the application. Click report to display more detailed information and send a report to Apple. "Please help me.

  Please launch the Console application in one of the following ways:

  ☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).

  ☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.

  ☞ Open LaunchPad and start typing the name.

  Step 1

  For this step, the title of the Console window should be all Messages. If it isn't, select

  SYSTEM LOG QUERIES ▹ all Messages

  in the list of logs on the left. If you don't see this list, select

  List of newspapers seen ▹ display

  in the menu at the top of the screen bar.

  In the upper right corner of the Console window, there is a search box to filter. Enter the name of the application crashed or process. For example, if Safari has crashed, you would enter "Safari" (without the quotes).

  Each message in the journal begins with the date and time when it was entered. Select the messages since the time of the last fall, as appropriate. Copy to the Clipboard by pressing Control-C key combination. Paste into a reply to this message by pressing command + V.

  The journal contains a large amount of information, almost everything that is not relevant to solve a particular problem. When you post a journal excerpt, be selective. A few dozen lines are almost always more than enough.

  Please don't dump blindly thousands of lines in the journal in this discussion.

  Please do not post screenshots of log messages - text poster.

  Some private information, such as your name, may appear in the log. Anonymize before posting.

  Step 2

  In the Console window, clear the search box, and then select

  DIAGNOSIS AND diagnostic USE information reports ▹ user

  (not diagnose them and use Messages) in the list of logs on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points downwards. You will see a list of reports of incidents. The name of each report begins with the name of the process and ends with ".crash". Select the most recent report on the process in question. The content of the report is displayed at right. Allows you to copy and paste to validate all of the content, text, not a screenshot.

  I know that the report is long, perhaps several hundred lines. Please report all this anyway. If the report is only a few lines, make sure that you have disabled the search box.

  If you don't see any report, but you know, he had an accident, you have chosen diagnostic and using the list of Log Messages. INFORMATION on the USE of DIAGNOSTIC AND choose instead.

  In the interest of privacy, I suggest that, before posting, you change the UUID ' anonymous, ' a long string of letters, numbers and dashes in the header of the report, if it is present (it cannot be). "

  Please do not post other types of diagnostic report - they are very long and rarely useful.

  When you post the journal excerpt or the accident report, you might see an error message on the web page: "you have included content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the forum software. Thanks for posting the text on Pastebin, then post here a link to the page you created.

  If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.

• Why my MacBook Pro restarts on its own?

  Why my MacBook Pro restarts on its own?

  • Note the time of the next involuntary reboot. After the reboot, open the Console app in Finder > Applications > utilities and look for entries of the log at the time of reset. Suspicious message here.

  Search before the journal entry that begins with BOOT_TIME since it is the first line of a startup

• My MacBook Pro suddenly becomes very slow, accepting orders very slow how to check if the ram is working properly

  My MacBook Pro suddenly becomes very slow, accepting orders very slow how to check if the ram is working properly

  You can try this download.   Etrecheck.   https://etrecheck.com/#about

  Then publish the report as a reply in this thread.

  It will allow us to review your system without disclosing a private matter.

• my laptop has lost its sound!

  I don't know why my windows xp has lost its sound, I go into the volume control and none of this is highlighted so here before, I can't change the settings please help

  Hi nicoladowler,
   
  -Have you done recent changes made to your computer after this problem started to happen?
   

  Follow the three steps solution given in the link below and see if it helps you fix the problem:

  No sound in Windows

• Final Cut Pro has a higher resolution audio and video to iMovie?

  Final Cut Pro has a higher resolution audio and video to iMovie?

  IT can have. If you put in higher resolution to begin with.

• MacBook pro not finishing startup. I can sign in but after sign in screen grey rest

  MacBook pro not finishing startup. I can sign in but after sign in screen grey rest

  Have you tried a secure boot?

  OS X Yosemite: start in safe mode