Sometimes, the Lenovo Y40 gets stuck on the Lenovo screen?

The Y40 I bought in July sometimes gets stuck on the Lenovo screen where the laoding circle does not appear. It happens only intermittently, but occurs more often after long use (more than 45 minutes). Technical support already tells me to reset the BIOS and restore windows. Do you know the guys from any thing that can cause this problem? Would it be a HARD drive broken or damaged OS? Thank you!

I've already sent my laptop in for repair. The technical support representative said that it was either a HARD drive or motherboard problem

Tags: Lenovo Notebooks

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