Sometimes when I try to connect, I get a forbidden, you don't have permission to access on this server login

Sometimes, not all the time, I get a message that says:
you are not allowed to access on this server connection information

It happens all the time, but it happened today about 5 times. I finally had to use Safari to get online and return to Firefox.

I never know when I stopped if it's going to happen when I reboot and try to connect again. This morning was especially painful, since it used to happen once and then I exit and restart Firefox and it worked. Today, it has not worked. What can I do to fix this? Thank you


You can reload webpages and ignore the cache to refresh potentially stale or corrupt.

  • Hold down the SHIFT key and click the Reload button
  • Press 'Ctrl + F5' or 'Ctrl + Shift + R' (Windows, Linux)
  • Press 'Command + shift + R' (Mac)

Clear the cache and cookies only from Web sites that are causing problems.

"Clear the Cache":

  • Firefox > Preferences > advanced > network > content caching Web: 'clear now '.

'Delete Cookies' sites causing problems:

  • Firefox > Preferences > privacy > "Use the custom settings for history" > Cookies: "show the Cookies".

Tags: Firefox

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