Sometimes when you try to click on a link, instead of the hand, I get the arrow and clicking on sending me to the scam site. How can I fix it?

This happens with many different sites, but only occasionally. I reloaded Firefox, run Norton Utilities, Malwarebyes Anti-Malware program several times. Scam sites vary, false updates of Firefox, bidding sites, a lot of different. If I wait about 30 seconds, the arrow goes to a hand and I can click to get to where I want to go. I can simply close the scam site and hand returns to the site of origin.

Help!

Thank you.

Matthew

You have MyWordTool in your list of extensions. Malwarebytes should detect it.

You can try to remove it from the Add-ons Manager (press Ctrl + Shift + A to open it), category of Extensions. If this is not possible, then try to uninstall from the control panel while Firefox is closed.

You can try Malwarebytes Chameleon, which gets Malwarebytes Anti-Malware running on infected computers. Don't forget to check for definition updates after installation.

I also note that you have two extensions of Norton disabled. You may want to reactivate if you have disabled them yourself, or looking for updates if they are disabled because they are incompatible with your version of Firefox.

If the problems persist, there are other tools, you can try and forums specialized in the removal of malware. See the section "How to get rid of malware?" in the following article.

Tags: Firefox

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