Songs don't copy on iPhone after iOS 10


Hello. I seem to have two problems with my iTunes now past.

(1) because I have installed iOS 10, iTunes won't actually add songs to my iPhone. I can copy in the playlist, but then they "cling" grayed out, without actually copying on the phone, like this...

"The gray ring" never turns and really puts the song on my phone. Some tips?

(2.) I was not able to update iTunes itself for some time now. I don't know why, while I lived and screen captured the error looking for help. Perhaps it would help to the first question, too, although nothing to update iTunes regularly got really bad until iOS 10 came a few weeks ago...

I have download to update...

Here goes...

And then it's the case...

Tips on how to solve this problem? Or do I just reinstall the program completely? I'm worried that might spoil playlists and my sync with my phone, however, want to NOT lose everything that he and I am worry that anything that prevents the update prevents a 'cold' in installation and not really fix the problem.

Thank you very much.


I also experience question (1). The only solution I've found so far is to delete the files greyed out iPhone, unplug it from my machine and start the process again. However I also add this problem with a previous version of iTunes and iOS with my old iPhone 4s, but he seems to be even worse with iOS 12.5.1 iTunes 10 and my iPhone 6.

Tags: iTunes

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