Sony camcorder not detected

My notebook Acer Aspire will not recognize my Sony video camera, when I connect it via USB. I loaded the software provided with the camera, but it still does not detect it. He tells me that the USB device has malfunctioned and Windows does not recognize it. I tried a Sony driver but could not find one for the video camera. It's one of Sony TRV510 Digital 8. Any help would be greatly appreciated.

Hello

 

1. What is the operating system installed on your computer?

2. other USB devices work normally on your computer?

3. you get any error message?

4. have you tried to connect the camcorder to a different USB port?

5. do the camcorder works on any other computer?

6. don't you make changes to the computer before the show?

Please follow the steps below.

Method 1:

Run the Microsoft fixit for the link.

http://support.Microsoft.com/mats/hardware_device_problems/

Method 2:

Follow the steps in the link.

http://www.KB.Sony.com/selfservice/microsites/search.do?cmd=displayKC&externalID=C499324&FES=true&MDL=DCRTRV510

Tags: Windows

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