SONY Memory Stick PRO-HG Duo MS-HX16A doesn't work in Vista Business 32-bit

When I insert my memory stick Duo PRO-HG in my laptop gateway E - 155 running Vista 32-bit Professional (Service Pack 2), and I check the Device Manager, a device called "MemoryDisk0" appears under the "Disk drives" section of Device Manager.  It runs by default windows drivers disk.sys and partmg.sys.  The disk memory is not recognized by Windows (it does appear as a hard drive under 'Computer'), or he 'fills' when this button is pressed under "Volume" in the Panel properties for MemoryDisk0 (I get an error msg).  ALSO: if I hit "Scan for hardware changes" or even "Uninstall" for this device, the system just loops - nothing happens, and I have to use Windows Task Manager to end the task.  ALSO: if I try to restart my computer, Windows will not come - I need to remove the Memory stick or return o a previous installation of good.

How can I get Windows Vista Business 32-bit to recognize the drive correctly?  I visited the site of SONY, and the only driver I can find for sticks of memory is the MSAC-EX1.  I did try and 'forcing' Device Manager Vista to load this driver for MemoryStick0, but Windows says that it is not a compatible driver.

Hello

1. When you mention "I get a msg of error", what is you get the exact error message?

In Device Manager , right-click on the "MemoryDisk0" and select Properties, and check what error code you get and post back with the details.

2. have you tried to connect a different Memory Stick?

If other USB keys connect very well, then I think your SONY Memory Stick PRO-HG Duo MS-HX16A could be faulty and you may have to contact Sony for better help.

Afterwards, do a right-click on the device (MemoryDisk0) in Device Manager and try to update and check if that helps.
 
Aziz Nadeem - Microsoft Support

Tags: Windows

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