Sony Visual Communication Camera VGP-VCC4 does not work at all.

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  My Sony VGN-FW31E of eye movement does not work, when I use the webcam it always shows video service bluetooth does not work. How can I get help from sony or other means?

  Thank you

  Evelyn

  Hello

  • Did you change your computer?

  Method 1

  I suggest you to follow the links and check out them.

  Check the status of the webcam in Device Manager?

  http://Windows.Microsoft.com/en-us/Windows-Vista/open-Device-Manager

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  Method 2:

  Updated a hardware driver that is not working properly
  http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

  If you still have problems, that I suggest you contact Sony center and check.

  http://eSupport.Sony.com/Perl/support-contacts.pl

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  Thank you for using communities of Apple Support.

  I see from your post, some applications have a problem to access your Microphone. I know how it is important to ensure that your applications have access to the Microphone and can use this feature. I have a few things I want to try.

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