Sony Walkman NWZ-E345BLK Media Player Black

I downloaded the music my before mp3 with windows media. He did very well, and then my computer crashed and we had to do a system recovery. Now, it does not recognize my drive is connected, but he acknowledges that everyone in the household. What should do?

Hi DEBRAFELTON,

1. you receive an error message when you connect the player to the computer?

2 are you able to access other USB devices on the computer?

See the link below to update the firmware of the player on the Sony site and check if it helps.

http://eSupport.Sony.com/us/Perl/SWU-download.pl?upd_id=5491&MDL=NWZE345BLK

Also test the drive on another computer to check if the drive is defective.

Tags: Windows

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