Sony Xperia Z2 D6503 broken screen


My name is Enea Buka and I am of the Albania.

Before 9 months, I bought a phone Sony Xperia Z2 D6503 in Greece. Everything worked very well, until 2 weeks ago. I took my phone out of the Pocket and he had a problem on the screen. At the top of the screen, it was a black mark, and in the middle of the tha of this brand, it is a line, a broken line. I don't know how it happened, because it was on my pocket and 5 minutes before it was all ok. I didn't wat to do, because I don't remember giving up my phone from my hands. Despite this, the touchscreen worked perfectly. From outside its all right, nothing is broken. The internal screen is broken. As I picked up the phone in Greece because I thought it was on the guarantee. They said they took the phone in the direction of Sony in Greece, and their tecnitians told them that the screen was broken and to fix the screen, it costs 250 euros. So, it was not on my warranty. No question. 250 euros I can buy a new Xperia Z2. Now I don't know wat to because it was a problem not caused by me. The cost of the screen is high. What can I do for this problem? Can SONY help me with this problem?

Thank you.

Impatience on your part.

PS: below I have attached photos of the screen 2.



I'm sorry to hear that, you have less options, you can contact the seller or you could fix the phone, if you do, make sure you check this guide

Tags: Sony Phones

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