Sound does not work by Satellite U300-102

Hello

Sound of my laptop does not work, microphone or speakers. Before yesterday they had worked. It had happened before, but I did a restore of Symstem each time to 10 Jan, and it worked.
Now I only have until January 13 restore points and I tried all, but they do not work.

After that, I used the last restore point and installed all Windows updates. Still did not work.

Then I changed the default BIOS Setup. Still did not work.

I tried to install the following drivers of toshibas page: Realtek audio driver, BIOS flashing, hardware Toshiba, Config Free, Intel display, chipset Intel SW.
It still does not.

I'm downloading all the drivers that are in the toshiba page.
Can someone help me make my sound work? It is really important.

Thanks in advance.

And what is the status of the device in Device Manager?
Some hardware component is listed as unknown?

When you start a player with mp3 file is at - it an error message?
Have you tested with headphones?

Tags: Toshiba

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