Sound does not work with headphones

I have to attend an online presentation. We have checked all the settings of the sound card, but all I can do with my helmet is talk, but I can't hear anything in my headset if someone speaks. I need to first unplug the headphones to hear anything in the boxes of two speakers. I bought a new headset, but that did not help. I was looking for some drivers etc but can't find anything. Anyone know what I need to do to talk and hear the other participants at the same time with my helmet?

Thank you very much

Nicci

Hello Nicci

You already end solution? I put t know which model of laptop, you have, but they all work on the same path. Please check the volume control if it has disabled mute box (control volume and waves).

In device manager there is no problem with the sound card, it should work properly. Check please properties of sound and Audio devices in Control Panel. I'm sure that some settings is not set correctly.

Tags: Toshiba

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