Sound has stopped working, except with Skype

Hi all.

Suddenly, my sound from the internet (YouTube, etc.) and Windows Media Player doesn't work. All diagnoses show that everything is fine. The only time where the sound work is when someone calls me or I call someone on Skype, but only after I take the call or the other party doesn't - I hear the rings on incoming or outgoing calls.

Any help would be greatly appreciated.

Thank you.

Igor

Hello

1 did you software/hardware changes to your computer before this problem?
2. what exactly happens when you try to play a media file on windows media player? It display any error message or just play the multimedia file without sound?

Try these steps, one by one, and look for the question.

Step 1: Since the question has recently started I suggest you to perform system restore on your computer.
Reference: http://windows.microsoft.com/en-US/windows-vista/What-is-System-Restore

Step 2: If you are still having the same problem then, check if the problem persists in the clean boot state.

Put your boot system helps determine if third-party applications or startup items are causing the problem.

Try the procedure described in step 1 in the section below to put your computer in clean boot mode.
http://support.Microsoft.com/kb/929135

Step 3: Also, look for the Red or yellow bangs in Device Manager and send back the same.

Thanks and greetings
Umesh P - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.
[If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message.] [Marking a post as answer, or relatively useful, you help others find the answer more quickly.]

Tags: Windows

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