SPA9000 numbering issues.

Hello world

I am installing a SPA9000 / SPA400 phone solution with 6 SPA942 extensions.  I got all the boxes, connected to the network and I can set up the units via the wizard or the web interface.  My problem is that for some reason that I can't compose between extensions (my extensions are 101 to 106).  I got this job all previously to the title of the version 5 firmware, but I've updated the SPA9000 to ensure that I get 6 extensions to work.  I have factory reset everything several times and configured it according to the guidelines from the Wizard ( following the PDF document Wizard.  If I pick up the phone and try to dial another extension, as soon as I press the first digit (1 in this case), he stands up and says invalid number.  To me, it seems that the Dial Plan Wizard is not correct.

The default dial plan generated looks like this:

(<*97:vmm>| [0000], 000 S 0. [0000], 106S 0. [0000] 1 [38] xxxxxxxxS0 | [0000], 13 [1-9] xxxS0 | [0000] 1 [9] xxxxxxxxS0 | [0000], 0 [23478] xxxxxxxxS0 | xxxxxxxS0 [0000], [2-9] | ([0000], 0011xxx.)

Having said all that I can go to the corporate directory on the phone and there is an entry for the configured item numbers and if I select I get the same result, but at the end of the directory entered to phone 1, phone 2, etc. (names I assigned for phones), and these choices actually compose the other extensions.  Very strange

I'm setting up the system for use in Australia.

Any suggestions?


check the dial on the phones themselves plan and ensure that they have the same as on the SPA9000 dial plan. announced just a xx. at the end of the dial plan syntax so that you can dial any number as well.

Tags: VoIP Adapters

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