Spectrum for computer laptop 13-v051na: connect more capacity power adapter Message

After starting, I get the following message. "For maximum performance, connect a higher capacity Power Adapter.

The power adapter I use is provided in the box with the notebook. So I'm at a loss on what to do and do not understand the impact with an adapter in addition low capacity.

AFAIK, the ability for the laptop power adapters are not in the HP store.

Details of the laptop;

Spectrum of HP for computer laptop 13-v051na, part number; F6P95EA #ABU

(Note that this laptop is a variant of PCWorld/Dixons cell phone spectrum HP Ref. 13 - v001na F4W33EA #ABU)

Details of the charger supplied with the notebook; (markings on the charger)

Power supply for charger USB - C;

Model; TPN-CA02

HP part No.; 848067 002

HP Spare; 848293 850

Entry; AC 100-240V 1. 4A

Exit;

5V 2A DC

12V 3A

15V 3A

45W max

Additional information about the message;

Message; "For maximum performance, connect a higher capacity Power Adapter.

In the taskbar, the icon indicates that the message is from HP system information.

Application properties (found via the Task Manager) HP system information are;

  • File; USBCMSG.exe
  • Location; C:\Program Files (x 86) \HP\HP event system
  • Version of the file; 1.4.14.0
  • Version of the product; 1.4.14.0
  • Date of change; 20/06/2016
  • Original file name; SysInfo.exe

Good news is that there is a difficulty.

I was given further guidance to Support cat HP, including a link to the page software and downloads.  This shows a new BIOS Softpaq, which has not been suggested by HP Support Assistant. Details of the update of the BIOS are;

HP Notebook System BIOS Update (Intel processors) F.26 Rev.A 15.4 MB 24 August 2016

File name: sp77130.exe
Communicate details
Exit the: 12 August 2016
Version F.26 Rev.A

I have applied this update of the BIOS and the wrong power adapter warning message no longer appears.

Problem solved. Thank you HP.

Tags: Notebooks

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