Spectrum of HP 13-3004tu Ultrabook: video playback choppy after you install the latest video drivers

I upgraded my video drivers (Intel high definition (HD) Graphics Driver 10.18.15.4248 place) for my Ultrabook 13-3004tu of the spectrum and after reading so online video (YouTube, videos on the sites of integrated information ect) play jerky and the sound is distorted. He was going well until I downloaded the new driver.

Hello @kiwifruit28,

Welcome to the HP Forums!

I have read your message and understand that after updating the graphics driver, your spectrum HP 13 - 3004tu Ultrabook there are problems with the video playback. Here is a document to help solve this problem. Here is a link to HP hardware Diagnostics where you can test your hardware for portable computers. Alternatively, you can do a System Restore to a point before the end of the update of the graphics driver.

Thank you.

If this post helped you, feel free to click on the thumbs up!

Tags: Notebooks

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