Sprint SmartView error 635 for USB card wireless Novatel U760

I couldn't use my card wireless U760 Sprint for more than two weeks now. I called Sprint technical support and tried to solve the problem. SmartView boots, shows normally; then I try to connect. Error is returned, RAS return error value: 6. found another thread that MS suggested running a file called rarepair.exe, which I ran. Now, the error that I get (after trying to connect), is "an unknown error 635". Windows detects the device properly, but it will not just connect. I removed and installed SmartView more times than I can count. Sprint maintains that it is a computer problem and not a card problem. Someone has an answer for my problem? Thanks in advance for any help that anyone can offer...

I know it's the late response, but I have been dealing with this error for some time now.  Try this, and I'm sure it will solve your problem.

Connect your air card, open the SSV, goto tools > settings > hardware > RAS change to NDIS.  Then try to connect via 3G.  The only problem you may encounter later is THAT VPN combined, whose your should be able to help with, if that happens.

Tags: Windows

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