SSL connection downloading error

I recently uninstalled Flash Player and now you want to re - install.  Whenever I click on the download button I get msg error SSL connection.

You are using a proxy server?

It is very probably the installer online that you use, because it is an installer of shim which downloads and installs Flash Player silently in the background.  The screenshot could confirm this.  I would go log files get to Setup online to give the installer online team to solve this further.  In addition to the screenshot of the error, follow these steps:

  1. In Windows Explorer, go to your TEMP directory, usually C:\Users\\AppData\Local\Temp\ unless it has been changed
  2. Create a file named ADM.traceempty text.  The file extension itself is .trace, not .txt or anything else.
    1. To create the empty text file, navigate to the %Temp% directory, right-click in an empty area, and select new > text Document
    2. Rename the new file in ADM.trace
  3. Download again the Setup get.adobe.com/flashplayer online and run it until it returns the error.  Close the installation program
  4. In Windows Explorer, go to your TEMP directory and navigate to the Adobe_ADMLogs directory (C:\Users\\AppData\Local\Temp\Adobe_ADMLogs)
  5. Download the two files, Adobe_ADM.log and Adobe_GDE.log, by following the instructions that the specified item was not found.
  6. After the URL for files downloaded in your response.

You should be able to install using the installer in offline mode, posted at the bottom of the Installation problems | Flash Player | Windows page in the section "problems".  Please provide the log files because this will help you to resolve the error.

Thank you.

--

Maria

Tags: Flash Player

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