SSL Tunneling Application outgoing failure
Outgoing SSL Tunneling Application error
Hello dear colleagues,
I have UTM5 with the latest firmware. The unit works fine now with 3 VLANS / subnets, routing inter - VLAN, SSL VPN configuration, etc. I have an interesting question, but probably one of these questions to someone else experienced and solved (I hope).
Medical practice I have set this up for actually needs of outgoing VPN tunnel/SSL. I encouraged the VPN on UTM protocols so the initial remote OUTGOING connection goes off flawlessly and allows users to authenticate. My question is when we try to show the remote Citrix server/published apps page. I get an error "request the Tunneling SSL - Failed to connect to server" . I know that the issue must be understood with the ProSecure UTM because I've temporarily removed the UTM equation and put in a D-Link DIR - 655 and Citrix published apps portal page launches very well. I am able to launch a published application and function normally. I pass on the D-Link with the Prosecure and I get the same question.
I really don't understand what prevents to launch published applications page.
I'd be more than happy to provide more information that I need to solve this problem.
Not that it is important, but all endpoint devices are XPSP3/IE8. Yet once, shouldn't matter that customers can bring to the top of the published page no problem when the D-Link is used.
Thank you
MED
ADIT, I've really hemmed and best enemy cela and managed to get a solution in place. Curious, if you have an idea on the terminal services question license I have known which I'll explain a little.
So, I have disabled HTTPS scanning as you said and it helped the citrix portal page to come; However, the user received an error of connection application failure when they launched an app on the page. The error said that there are not enough licenses available Terminal Server. I am as there is no way in hell that all licenses are in use.
So I completely disconnected from the remote network via SSL - VPN and not connected from my home network this site remote to see if I would have the same result and no problems to launch the applications of the portal page... basically no problem license Terminal Server services. I tried connecting from the prosecure and received the same error message.
I wanted to keep HTTPS enabled analysis despite connect it secure by nature implemented with 443, so I spotted around based on your advice and added 4 remote domains to exclusions scan tab (my eyes completely spent during this 1st 10 x (very annoying). I tested the outgoing connection and it helped me successfully citrix portal page, but applications would not launch successfully. I received once again the same error of license to the Terminal Server services, but we expected it because it didn't start with the scanning to disabled .
so I connected to the remote network and thought that I would allow my client to its remote desktop RDP access. I have configured RDP on his computer to Office XP and the connected failed. I thought at this stage that he had something to do with trying to RDP through the Microsoft UAG gateway used by the remote site. Rather than trying to work through sets of rules with the specialist support network out there, we decided to allow my client to run an IP network connector dry which was all ready helped the UAG. This enabled him successfully to RDP to his remote desktop and run any distance needed applications on the remote network.
So, it's not what I really wanted to do. I really want to start individual applications of the closed Citrix portal page, but why this issue licenses arose himself the Terminal Server services is a mystery to me. The specialist in support of the remote side has been also blocked down there. He informed me that he has other clients that connect out through boxes of CISCO ASA and they have any problems launches applications of the portal page. If they scan you 80/443 traffic is not relevant because I disabled it completely on the UTM and it did not help.
So any thoughts on that would be great and I once again thank you for your expertise.
Tags: Netgear
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Hello
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