Start button on the taskbar, while opening with the mouse, but works using the touch screen does not

Windows icon on the taskbar does not bring up start page using the mouse, but will Touch. Clickable after the restart, but only for a couple of times?

Hello

Please contact Microsoft Community. I understand that start button on the taskbar does not not at the opening with the mouse, it works but when touch use. I've surely you will help solve this problem.

To better understand the issue, I would need more information on your side.

  1. The problem occurs when you use another mouse?
  2. What is the number and the model of the computer and the mouse?
  3. Did you the latest changes on the computer before this problem?

This problem might have occurred because of these reasons:

  1. Missing updates of Windows and the device driver updates.
  2. Conflict between third-party applications.
  3. Corrupt system files.

Try the steps listed here and see if it helps:

Method 1:

If the problem does not occur when you use another mouse, I suggest you to download and install all Windows Update available including optional updates. You can also install the last mouse driver\Software from mouse manufacturer website and check if it helps.

Method 2:
If the problem occurs when you use a different mouse, I suggest to start the computer using safe mode and check if the problem occurs or not. If this isn't the case, I suggest you put the computer in a clean boot state and check if it helps.

Step 1:
Start the computer in Mode safe. At the start of the computer Mode safe with the minimum set of drivers and files.

Start settings for Windows (including safe mode)
http://Windows.Microsoft.com/en-in/Windows-8/Windows-startup-settings-including-safe-mode

Step 2:
If the issue happen not in Mode without failure, perform a clean boot and check. Setting the system in a clean boot state will help you determine if third-party applications or startup items are causing the problem.

How to perform a clean boot in Windows
http://support.Microsoft.com/kb/929135/en-us

Note: After the clean boot troubleshooting steps, see the "How to reset the computer to start as usual after a clean boot troubleshooting" section in the link provided to return the computer to a Normal startup mode.

Method 3:

If the problem persists, I suggest you perform the Scan SFC (System File Checker) and check if it helps. SFC scan will search the system files corrupted on the computer and replace them.

Use the System File Checker tool to troubleshoot missing or corrupted on Windows Vista or Windows 7 system files
http://support.Microsoft.com/kb/929833

Hope this information helps. Reply to the post with an up-to-date report of the issue so that we can help you further.

Tags: Windows

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