'Start' missing tab

I try to help my elderly father of 80 year to resolve this problem on his computer over the phone.  He knows not what he was doing, but the tab start has disappeared from the lower left of the screen.  The only way he can turn off the computer's power button.  Any help would be appreciated.

Thank you
Larry

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It could be that the taskbar was minimized - what happens if he presses the windows key? If the start menu is displayed then try hovering over the bottom on the screen until the resize cursor appears, and drag it to the top. (the cursor turns into an arrow to the top and bottom).

Let me know if this does not work!

Tags: Windows

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