Start - PIN or password

I'm stuck in Denver with a computer Dell laptop (Windows 8) I can not open.  It is used to offer choices of password (which I don't have) or a PIN (which I do).  Now he offers no choice - single password - so I can't.  I tried to restart, remove the battery, no luck.  Any advice?

Thank you

arthurandrobin,

You should contact Microsoft and have them reset your password. Dell doesn't have the generic passwords to help you get into Windows.

Tags: Dell Software

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