Start stuck at the Dell logo screen

Hello

I have an inspiron nine 5447, which was working fine until yesterday. If I try to start now, it's just stuck to the Dell logo and I can't go in the BIOS settings. I tried pressing F2 and F12, but the screen is still stuck at the same screen of the Dell logo. Can someone help me with this.

Thank you

Nikhil

Hi Nikhil,

External devices (except AC adapter) connected to the computer. If so, disconnected the and try to turn on the computer.

If it's the same situation, and then turn the computer off. Key down, then and now the power of FN key on the computer.

In the case, the computer is blocked at the Dell logo. It's a hardware problem, contact Dell Technical Support in your region to replace the parts.

I hope this helps...

Tags: Dell Software

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