start the computer in safe mode and appearing automatically jump to the top of websites

Original title: appearing automatically jump to the top of websites and to hear the mouse click as sounds radomly
 
 
Microsoft community.
 
I have essentially two problems in my computer.
(1) since almost a month my computer automatically goes into safe mode when I pass it on or restart. So, I have to change the user account to come to normal mode.
(2) in addition to this since 5 days I noticed pop-up program (exactly which is the site web news.net ) in the right corner of my computer screen and it comes with random noise (similar to a mouse-click) that I mentioned earlier.

I guess this program automatically installed when I tried to download another program almost a week back.
 
I tried to remove the program using Control Panel, but it is not in the Panel.
Then I ran a Kaspersky internet security scan (license and currently updated version) that was installed in my computer and then I ran Microsoft security scanner and none of them could picked up a problem.
So I ran computer more secure mood.
 
When I tried to clean the boot. I noticed only with safe mode even if the clean boot dialog box appeared options such as ok or cancel orders are not visible or they are absent (or damaged). Here, because I couldn't do the clean boot function properly.
And I always get that previously mentioned his pop-up at random.
So I am worrying because this could be the virus and it can harm my computer or your identity. I really appreciate if you can help me in this regard.
Thank you
Kind regards.
Charef

Please keep us updated on the issue.

Glad to know that the issue of pop-up got sorted.

I suggest you try the steps mentioned in http://answers.microsoft.com/en-us/windows/forum/windows_7-system/computer-randomly-goes-into-safe-mode/15444b39-38f5-4f2c-ae2f-a87501ee72ab?msgId=a2eefafd-93c5-4d13-b63b-0fdad30ea2a5

Let us know the results after trying the steps mentioned in the link.

Tags: Windows

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