Start-up/login problem. Vista starts by the boot sequence then cursor and black screen appears but nothing else.

My laptop recently locked up when running a DVD rip, I waited an hour or so to see if he would respond, but he didn't, so I turned off the laptop by holding the power button down. I restarted the computer and it loaded correctly to the logon screen and allowed me to log in as usual. Once the computer was connected, I noticed that the sidebar was not loading, and when I click on what whether the locked computer.

To try to remedy this I tried to start the PC in safe mode to perform a restore could noticed that I had not created restore points. I then tried to fill a start last known good config upward, it did not work. Then, I tried a CHKDSK/r procedure at startup. It worked fine until step 3 of 5, on which he seems to hang, I left it overnight and it was still on the same stage. So I have powerd off the PC and tried to start. But now, the PC is delivered to the black screen and the cursor as shown above.

I created the new folder of the event log of the prompt on the Vista recovery disc option

I did a repair to start - no problems found

I checked that regedit in this \Microsoft\Windows NT\CurrentVersion\Winlogon. shell contains only explore

When you are looking for through other Forums a cause of this problem appears to be to do with the permissions of the user being changed by the chkdsk does not complete, however I don't see how to fix this through the command prompt.

As noted, I can access command prompt on the recovery disk. Any help or suggestions are greatly appreciated.

You already did a great job of troubleshooting - exactly what I would have recommended here if you had not already tried.  Play well!  Here is one that you did not and I would start one you tried (because I feel that it is perhaps the root of the problem.

Go to start / all programs / accessories / command prompt, right click command prompt and click Run as administrator (you can skip this step if you are using the disk).

If you use the drive, cd to C:\Windows\System32. Type sfc/scannow, go and let it run.  It will scan and try to correct some of your system files.  If all goes well he comes complete with no corruption, it could not repair (if it has these post of corruption here or try to analyze it to find the problem or files using http://support.microsoft.com/kb/928228.  Try to put all the corrupt files here so that we can see if they can be repaired with good copies of the installation disc (unless there are too many).

While in the command prompt, type chkdsk /f /r and enter and let it run.  She might want to plan itself to run at the next reboot (but I don't think that will happen if launched from the disk).   If so, answer Yes and restart to run the program.  It will scan and attempt to resolve any corruption or bad sectors on your hard drive and remove especially as a potential cause.  I know you tried this before, but we'll try again by using a slightly different command and see if it works this time.

I hope this helps.  If this isn't the case, then we should try to reinstall the system (backup first) as only option short taking in a computer repair shop. But we'll see what happens with the first above.

Good luck!

Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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