Startup error message: "Microsoft Mobile PC presentation adaptability Client has stopped working".
I recently tried to install SP2 to Vista, but it failed. I tried all the resolutions posted, but it is not always correct it. Later, I started my Vista (automatically restored to SP1) and it came with a mistake, "Microsoft Mobile PC presentation adaptability Client has stopped working". I tried searching on the net for similar problems, but I could not find any solution. He comes back every time you start, after that the background, shortcuts and the system tray loaded. This error started showing when I tried to install SP2, but he failed and returned to changes. I think that something could have gone wrong and that's why it shows this message. Today I tried the system restore to the restore point JUST before I tried to install SP2, but it ALSO failed and brought me back to the State.
I'm not sure if it's related, but I'm also no longer be able to use Windows Media Center, as every time I start it I immediately receive the error message "Media Center has stopped working".
My computer:
Gateway M6842B laptop
Version of Windows Vista SP1 32-bit
Intel Core 2 CPU
T5300 @1. 73 GHZ 1.73 GHZ
2.00 GB OF RAM
Hi zensurferboi,
First, we will check if we get error safe mode, start the computer in Safe Mode reboot and press the F8 key for about four to five times. You'll see the Mode without failure listed in the advanced window options, select Safe Mode, and then press ENTER.
Check if the error mode without failure.
If the startup error message does not appear safe mode, I recommend you to place the computer in a clean boot state, and check if the problem occurs in a clean boot state.
To put the computer in a clean boot state, follow these steps:
Perform a clean boot
Note If the computer is connected to a network, network policy settings may prevent you from following these steps. We recommend strongly that you do not use System Configuration utility to change startup options on the computer, unless a support engineer Microsoft directs you to do so. This can make the computer unusable.
a. log in the computer using an account with administrator rights.
b. click Start , type msconfig.exe in the Start Search box and press ENTER to start the System Configuration utility.
If you are prompted for an administrator password or for confirmation, type your password, or click continue.
c. under the general tab, click Selective startup, and then clear the Load Startup items check box.
(The box use the Boot file is not available.)
d. on the Services tab, select the hide all Microsoft services check box and then click on disable all.
Note Following this step lets services Microsoft continue to run. These services include networking, Plug-and-Play, record of events, error reporting, and other services. If you disable these services, you can permanently delete all restore points. Do not do this if you want to use to restore the system with the existing restore points.
e. click OK, and then click restart.
Once the computer restarts, check if you get the error of starting.
Reset the computer to start as usual
When you are finished troubleshooting, follow these steps to reset the computer to start as usual:
- Click Start , type msconfig.exe in the Start Search box and press ENTER.
- If you are prompted for an administrator password or for confirmation, type your password, or click continue.
- On the general tab, click the Normal startup option, and then click OK.
- When you are prompted to restart the computer, click restart.
If you don't receive the start-up error message after placing the computer in a clean boot state, follow the steps below in the link to diagnose the program or service that is causing the problem:
How to troubleshoot a problem by performing a clean boot in Windows Vista
http://support.Microsoft.com/kb/929135
I hope this information is useful.
Please let us know if you need further assistance.
Concerning
Rehman - Microsoft Support
Tags: Windows
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