Status of the ticket pending - 1291226 # and #1293080

Hello

I presented that an update of application for 'SMS Blocker Pro' on 4 March.My release application has been denied. I received an email saying that I need to use BlackBerry with two upper B in the application. I corrected the problem and had forwarded the request again to the portal provider for approval.

But the status of ticket was then changed to 'pending' the next day. It is in the same status since March 5.

The ticket number is #1291226.After that there was a bit more change in my application. Still, I introduced a new version with ticket number #1293080.This the other was also put on Hold.I am really not able to understand why the tickets are put on hold.

I tried to contact the approver team, but I got no answer.

I hope to have a solution to this problem here.

Welcome to the forums.

Just in case you don't know, this is a forum for peer to peer, there is no official support for BlackBerry through these forums which means that your post could not be read and even less responded by a person to the BlackBerry.

A few days of work isn't really nothing to fear, give 10 working days and if nothing happened to try to make contact again via the provider Portal Support form.

Maybe there's something that needs to be checked with your app or maybe they just a big queue at the moment.

Tags: BlackBerry Developers

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