Still cannot use e-mail on my iPhone 5s

Still cannot use e-mail on my iPhone 5s since the 9.3.1 update.


What happens exactly? We need more information to help you.

Tags: iPhone

Similar Questions

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    I recently updated to Snow Leopard to El Capitan.  I use AOL as my main email account.  I changed the AOL password on my computer, iPhone, iPad, etc, but if I go into Apple Mail, which is installed on my computer, it doesn't accept my password.  This application is now totally useless for me.  Is there a reason or solution?

    You can delete the account

    Restart the Mac.

    and then try to install it?

  • Cannot use AOL Mail using a user account of some on my computer, error: "Cannot send or receive messages for this account AOL."

    original title: error message 10 = 0x800cccD2


    My father is in the hospital and trying to help my mother to use the computer.

    There are 3 email accounts set up - hotmail, yahoo and aol.  AOL is the Internet service provider.

    The hotmail and Yahoo are working very well.

    In the AOL inbox sent, there is no messages - (note: the messages have been sent and not deleted).

    When sending emails to AOL, they will but do not appear in the field sent on their computer.

    It works on my computer when I log onto their account I have send a message and you can see the old messages and the ones I sent.

    The error message that appears: "unable to send or receive messages for this AOL.
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    Don't be is not completed could not choose "sent items on the test of IMAP server
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    What can I do to stop what is happening?

    Thank you



    I'm not a fan of the AOL software. Personally I would not use AOL as my Internet service provider. I only had a close encounter with the AOL software in recent years. Finally, the problem has been solved and it was not caused by the AOL software but he could have easily.

    AOL has always provided a brand of software developed by others. Thus, they mark Outlook Express and all changed the menus etc then any that have a reasonable understanding of Outlook Express met with unnecessary difficulties trying to solve a problem. It was of course on a Windows XP platform.

    With AOL, another problem is that they are slow to update their versions software brands and users to register on AOL in the retail stores are supplied with CD/DVD with versions to software. What I suggest you do is confirm with AOL that you have the latest version of their software for a Vista computer. When you ask pointed questions you get better answers.

    The software for AOL email on a Vista platform is based on Windows Mail. Do not confuse Windows Mail with Windows Live Mail, which is part of the package available to you if you sign up for Windows Live Essentials. They are not the same.

    I don't know how Windows Live Mail would work with AOL as Internet Service provider, change to unknown software in a difficult period for your mother could create problems when his thoughts are elsewhere.

    My following link can provide a way to correct the problem. My hesitation is that you're dealing with a customized version. Before you try, it checks if there are messages in the Outbox.

    If the KB 941090 solution does not work, it may be that a solution that worked with Outlook Express might be interesting to try.

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    (I'll remove the solution as you always seem to have the problem)

    So either Windows Safe Mode and Safe Mode of Firefox did not help at all?

    You can do a clean reinstall and remove the folder from the Firefox program before (re) install a new copy of the current version of Firefox.

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    Delete the program folder Firefox before installing newly downloaded copy of the Firefox installer.

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    I have already purchased a monthly subscription for first CC 2015, but I still can't use, each time when I opened first, I'll be warning: can not find any subscription FRO this Adobe ID, you can buy a new subscription...

    I have received emails confirming that I paid, and my email address has been confirmed as well, so why this error occurs again? Please tell me how to solve the problem, thank you!


    Please check the help below document:

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    Kind regards


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    Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription,

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  • Trial expired creative cloud - already have the CC plan - still cannot use apps


    I joined the Adobe Creative cloud two months on a plan for the student. Again I could just download a trial version for the programs that I need (I just assumed that the end of the trial he would pass since I already pay..). Now, the trial has expired and I can't use any of the programs. Rather Adobe Application Manager opens and says that the trial has expired and if I want to join. When I hit the "buy" or the button "Sign up now" he directs me the Adobe ID site where it tells me that I already have the plan of the student.

    I'm really confused as to which is the problem. I'd appreciate any help!

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    Ah! It is the issue here, entries of blocker Adobe inside the Hosts file blocking the activation of your subscription.

    Remove all entries that has name of adobe. Then close the Textedit, it will Autosave.

    Make sure that there is no entry of Adobe on the inside.

    Then copy and paste the Hosts file in folder etc.

    We replace the modified hosts file that we had copied on the desktop with the original Hosts file inside the folder etc.

    When you are prompted, the authentication by password Mac,

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    In the affirmative. Start creative cloud application and load the list of applications and then launch CC applications such as Photoshop, Illustrator, etc. and check.

  • cannot use the address bar on iPhone or iPad

    I can't put information in address bar of safari. When I touch it disappears from the screen of safari

    Go to the settings / Safari

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    Disable the Safari Suggestions

    Disable Quick Web Search site

    If it does not help activate surf private mode.

    To Apple bug report:

  • my browser cannot open google and facebook and other https sites that it does not open even the app store does not work, I tried to change my DNS google DNS and disable IPv6 but still no use, help PLZ!

    my browser cannot open google and facebook and other https sites that it does not open even the app store does not work, I tried to change my DNS google DNS and disable IPv6 but still no use, help PLZ!

    You may have installed one or more variants of the malware "VSearch' ad-injection. Please back up all data, and then take the steps below to disable it.

    Do not use any type of product, "anti-virus" or "anti-malware" on a Mac. It is never necessary for her, and relying on it for protection makes you more vulnerable to attacks, not less.

    Malware is constantly evolving to work around defenses against it. This procedure works now, I know. It will not work in the future. Anyone finding this comment a couple of days or more after it was published should look for a more recent discussion, or start a new one.

    Step 1

    VSearch malware tries to hide by varying names of the files it installs. It regenerates itself also if you try to remove it when it is run. To remove it, you must first start in safe mode temporarily disable the malware.

    Note: If FileVault is enabled in OS X 10.9 or an earlier version, or if a firmware password is defined, or if the boot volume is a software RAID, you can not do this. Ask for other instructions.

    Step 2

    When running in safe mode, load the web page and then triple - click on the line below to select. Copy the text to the Clipboard by pressing Control-C key combination:


    In the Finder, select

    Go ▹ go to the folder...

    from the menu bar and paste it into the box that opens by pressing command + V. You won't see what you pasted a newline being included. Press return.

    A folder named "LaunchDaemons" can open. If this is the case, press the combination of keys command-2 to select the display of the list, if it is not already selected.

    There should be a column in the update Finder window. Click this title two times to sort the content by date with the most recent at the top. Please don't skip this step. Files that belong to an instance of VSearch will have the same date of change for a few minutes, then they will be grouped together when you sort the folder this way, which makes them easy to identify.

    Step 3

    In the LaunchDaemons folder, there may be one or more files with the name of this form:

    com Apple.something.plist

    When something is a random string, without the letters, different in each case.

    Note that the name consists of four words separated by dots. Typical examples are:

    com Apple.builins.plist

    com Apple.cereng.plist

    com Apple.nysgar.plist

    There may be one or more items with a name of the form:


    Yet once something is a random string, without meaning - not necessarily the same as that which appears in one of the other file names.

    These names consist of three words separated by dots. Typical examples are:



    Sometimes there are items (usually not more than one) with the name of this form:

    com.something .net - preferences.plist

    This name consists of four words (the third hyphen) separated by periods. Typical example:

    com.jangly .net - preferences.plist

    Drag all items in the basket. You may be prompted for administrator login password.

    Restart the computer and empty the trash.

    Examples of legitimate files located in the same folder:

    com Apple.Installer.osmessagetracing.plist

    com Apple.Qmaster.qmasterd.plist

    com Apple.aelwriter.plist

    com Apple.SERVERD.plist

    com Tether.plist

    The first three are clearly not VSearch files because the names do not match the above models. The last three are not easy to distinguish by the name alone, but the modification date will be earlier than the date at which VSearch has been installed, perhaps several years. None of these files will be present in most installations of Mac OS X.

    Do not delete the folder 'LaunchDaemons' or anything else inside, unless you know you have another type of unwanted software and more VSearch. The file is a normal part of Mac OS X. The "demon" refers to a program that starts automatically. This is not inherently bad, but the mechanism is sometimes exploited by hackers for malicious software.

    If you are not sure whether a file is part of the malware, order the contents of the folder by date modified I wrote in step 2, no name. Malicious files will be grouped together. There could be more than one such group, if you attacked more than once. A file dated far in the past is not part of the malware. A folder in date dated Middle an obviously malicious cluster is almost certainly too malicious.

    If the files come back after you remove the, they are replaced by others with similar names, then either you didn't start in safe mode or you do not have all the. Return to step 1 and try again.

    Step 4

    Reset the home page in each of your browsers, if it has been modified. In Safari, first load the desired home page, then select

    ▹ Safari preferences... ▹ General

    and click on

    Set on the current Page

    If you use Firefox or Chrome web browser, remove the extensions or add-ons that you don't know that you need. When in doubt, remove all of them.

    The malware is now permanently inactivated, as long as you reinstall it never. A few small files will be left behind, but they have no effect, and trying to find all them is more trouble that it's worth.

    Step 5

    The malware lets the web proxy discovery in the network settings. If you know that the setting was already enabled for a reason, skip this step. Otherwise, you should undo the change.

    Open the network pane in system preferences. If there is a padlock icon in the lower left corner of the window, click it and authenticate to unlock the settings. Click the Advanced button, and then select Proxies in the sheet that drops down. Uncheck that Auto Discovery Proxy if it is checked. Click OK, and then apply.

    Step 6

    This step is optional. Open the users and groups in the system preferences and click on the lock icon to unlock the settings. In the list of users, there may be some with random names that have been added by the malware. You can remove these users. If you are not sure whether a user is legitimate, do not delete it.

  • I can't send an email to several addresses e-mail using the mail on my iMac running OS 10.11.4.  The email goes into the Outbox, but it cannot be sent from there.  Any suggestions? Thank you.

    I can't send an email to multiple email addresses, using Apple mail on my iMac running OS 10.11.4.  With all the addresses email goes into the Outbox, but cannot be sent from there.  All solutions?  Thanks for your help.

    That could happen if one of the addresses is incorrect.

  • When you use the camera of the iPhone APP to send an e-mail, there is no saved project and I lose the message.  Is this normal?

    When I use the camera of the iPhone APP to send a photo by e-mail, I find that I lose the message when I change to another application.  Basically, no project is not registered anywhere.  Am I missing something simple?  Ex: Open Camera APP, select the image for the email, and then try to open the calendar, and then return to the message to add more content... where he?

    I had never tried your method before, but after testing three times, I got the same results as you did. However, if I manually saved the project (press Cancel, then save the draft) in the camera application, it was recorded in the messaging application, when I went there. If I use the photos app to send the photo to go, I can start the email, launch another application, return to the Photos app and the email is always on the screen.

    IF you want to send a picture with an email, do not use the camera application. There is no need to do so. You can use the messaging application or the photos app in order to attach a photo. You have access to all your photos in an application.

  • My iphone 5 still cannot send a message even if theres a full bar signal, I'm sippos and how can I have a facetime?

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    By upgrading the computer at least Mac OS X 10.8.5.


  • I use airplane mode on my iPhone 6, with wifi and I still receive calls. I don't want to. How can I change?

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