Still installed printer driver cannot print

I have this printer Canon Laser Shot LBP-1120, downloaded the driver from the canon website and installed it but unfortunately its not to print. I can see the documents in the queue and the status is "printing", but nothing comes out. Can someone please help

Hello gibriyagi,

I suggest you follow the link below and run the printer Troubleshooter that diagnoses and repairs printing problems automatically:

http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

You can try to uninstall the printer driver installed on your computer in Device Manager and try to install it and check if you have the same problem.

a. Click Start. In the start search box type "devmgmt.msc", and then press ENTER.

b. Locate the printer in Device Manager.

c. click on the "Driver" tab, click "Uninstall".

d. Click Start. In the start search box type "appwiz.cpl", and then press ENTER.

e. remove the program that is installed by the printer.

Once you uninstall the printer, try to install it again by downloading the driver.

Thank you
Irfan H, Engineer Support Microsoft Answers. Visit ourMicrosoft answers feedback Forum and let us know what you think.

Tags: Windows

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