Still waiting for the confirmation e-mail to arrive for the Windows 7 upgrade download

I just bought a download to update Windows 7 Starter in the home edition, so I might want DVD on my Dell netbook.  The Microsoft app site said I would receive an email with the key code to download this.  I've been waiting over 2 hours now and still have not received the news.  Is this normal? Thanks for your advice.  Annette

Have you checked your spam folder?

Try to contact the Microsoft Store:

1-877-MY-MSSTORE (1-877-696-7786)
http://store.Microsoft.com/help/contact-us

Releasing it's easy: with Windows | ActiveWin | Laptops | Microsoft MVP

Tags: Windows

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    http://support.Microsoft.com/kb/2658652

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    2. in the general tab, click Selective startup.

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    4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.

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    @@@@@@@@@@@@@@@@@@@@

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