STOP 0X0000008E (0XC0000005, 0X8062E1D3, 0XF8AC34B0, 0X00000000)
I got a bluescreen with this message/code as seen in the title.
- What does that mean?
- What can I do about it?
Hi Carrillo23,
1. Once you get the error message?
2. did you of recent changes on the computer?
See the Microsoft article and try the steps mentioned below.
You receive a random "0x0000008E" error message on a blue screen in Windows XP
http://support.Microsoft.com/kb/827663
I hope this helps!
Halima S - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
Similar Questions
-
Hi, I get a blue screen frequently with the below error message."Technical information:A problem has been detected and windows has shut down to prevent damage to your computer.
STOP: 0X0000008E (0XC0000005, 0XBF9568C8, 0XA6864C00, 0X00000000)Win32k.sys - address BF9568C8 base at BF800000, Date stamp 4ff2f633
Beginning physical memory dump.Complete physical memory dump.For more assistance, contact your system administrator or technical support. "I am using Packard bell Easynote MX45.XP Home edition Version 2002SP3Inter (R) CPU [email protected] GHz.3 GB Ramcould someone help me fix it please.N
You are better able to tell us if the problem is resolved. Continue to run Malwarebytes about once a week. If the BSOD ceased and MBAM does not show any other infection, you're probably good.
-
I have a Dimension 3000 bought in 2005, upgraded to 2 GB of RAM.
I recently implemented almost from scratch, because Opera program and profile would be repeatedly corrupted, making me lose the email. (This reappeared even after reinstall opera clean, do not use old messages or other profile files). Therefore, I restored a backup of the C: partition Ghost (there are others for my data and downloads) I did shortly after the purchase, after which I had installed only Ghost and two games (I uninstalled the games). I installed SP3 and ran Microsoft Update. I was trying to reinstall other programs that I use now. It's Rhapsody; one of my kids 'synchronize' a player MP3 Sansa Fuze with Rhapsody.
A few days ago when closing Internet Explorer, I got a message that should be closed and I could send a report to Microsoft. It is also used to happen before, from time to time.
Then, more recently, when I closed Rhapsody, I got a blue screen with a message that there was a problem. He said I could try to change some settings in the BIOS. I remember what happens before I restored the ghost of 2005 BU. I looked in the BIOS and not able to find the parameters referred to in (something like memory cache). I wish it were possible to print these messages on a blue screen. I didn't copy the entire message, but I write these references:
STOP: 0X0000008E (0XC0000005, 0XBF8B6C11, 0XA9538368, 0X00000000)
Win32k.sys - address BF8B6C11 base address BF800000 DateStamp 4C7d06ce
This means almost nothing to me. I hope that someone on the forum knows what this means and can suggest what could be the problem.
So far, I have not had more wrong with Opera, so there may be two distinct problems. OTOH, I reinstalled only Opera on 10/12/10; I can still have problems with it.
Hello
Here is more information on the bug 0x8E control: http://support.microsoft.com/kb/945658/
The 0x8E KERNEL_MODE_EXCEPTION_NOT_HANDLED can be caused by a faulty service/driver, damaged hard drive or defective display card not enough space, or memory, Hardware/software incompatibility and third-party remote control software. So to get started:
1. test your memory. Run Memtest you can download from http://www.memtest.org/#downiso. Download the ZIP file, extract the ISO and write on CD. Once written to CD, boot your PC with the CD and run Memtest. Allow the test to run by at least 3 passes or until it gives errors. If you have more than 1 memory module, run the test on each module separately. Try running Memtest from a cold - start unplug your PC for an hour to cool down, then immediately run memtest again when you next turn on the. This way memtest will run when the memory is cool and after the 3rd pass when the memory is hottest.
2. update your display driver. Reference Dell seems to have highlighted 3 different models of Dimension 3000 and so there is 3 different Intel display drivers. See if you can find an updated driver on the Intel Web site. If you use a graphics add-on card try to find an updated driver from the manufacturer's website. If you have any trouble finding a driver let us know what brand and model of graphics card you have.
3. update the Rhapsody software. (I think it's the software you using http://www.rhapsody.com/-software ?). If it's Rhapsody software I think it seems to integrate into your Web browser and it's perhaps why Opera and now IE are mistakes? You can uninstall Rhapsody for a while just to see if it is the reason for your BSOD.
4. when the 0x8E BSOD is caused by win32k.sys, yours, is it then possible, it is caused by control software remote third. It can include programs such as VNC, PCAnywhere, etc. of Teamviewer, RAdmin. If you use one of these programs, uninstall it and see if the PC stops mistakes.
5 run a scan on your hard drive. You can check your hard disk for errors by going toStart ->Run -> type chkdsk c: /r -> clickOk . When asked if you want to force a sayNodisassembly. When asked to plan the audit at the next startup, Yes. Reboot your PC to allow running chkdsk.
Alternatively, you can run a diagnostic on your hard drive. This by downloading the diagnostic program from your hard disk manufacturer. A list of manufacturers and their diagnostic tools can be found here: http://www.tacktech.com/display.cfm?ttid=287. Once more, download the ZIP file, extract the ISO and write to CD. A time written on CD, boot your PC with the CD and run the test Advanced/extended.
Also make sure you have enough hard disk space. It is always recommended, if possible, to have at least 15% of your free hard disk capacity.
6. Finally, take a look in your event viewer when the BSOD for possible errors. You want to look especially in the system and Application logs (and maybe Internet Explorer connects). You can run Event Viewer by going toStart ->Run -> type eventvwr.msc -> pressOk -> event viewer screen opens. If there are errors listed in one of the newspapers type them in your next post if you are not right.
Reading your post I see 3 specific issues, that you might want to focus:
-The memory you added (run Memtest) and hard drive (run Chkdsk)
-The Rhapsody program - try to update or uninstall.
-The software was initially corrupted until you make the first image after the purchase. So you just ghost the problem on.
I hope this helps. Good luck.
-
STOP: 0X0000008E (0XC0000005, 0X805662D1, 0XB38CDA04, 0X00000000)
Tonight, my computer shuts down with a blue screen with a message saying that there was a problem with Windows, more this stop message...
STOP: 0X0000008E (0XC0000005, 0X805662D1, 0XB38CDA04, 0X00000000)
I have managed to restart in Mode safe for this post, but am not all that computer warned to manage a technical difficulty. Is there a simple solution that I can use for this problem, or is a trip to my computer that required doctor?
I have not loaded new software in the past few days and have now uninstalled the latest program installed, just in case.
When I tried to send an error report, it wouldn't send it due to a problem.
Any ideas?
Thanks in advance,
Andrea
It can help to look at the files minidump against accidents with a debugger.
Can you zip the minidump in the C:\Windows\Minidump folder files and (provide link) available via Windows Live SkyDrive or similar site?
The following link has information about the use of Windows Live SkyDrive:
If you have problems to compress the minidump files copy the minidump files to another location such as a folder on the desktop
In addition, you do not necessarily have compress the minidump files, you can download one at a time.
-
Stop: 0x0000008E (0xC0000005, 0x805678A0, 0xEDE28CA8, 0x00000000)
I was browsing the internet and nowhere a blue screen appeared in front of me and this displays exactly:
Make sure you have enough disk space. If a driver is identified in the stop message, disable the driver or check manufacturer updates the driver. Try changing video cards.
Check with the hardware vendor for updates to the BIOS. Disable the BIOS memory options such as implementing caching or shading.
Stop: 0x0000008E (0xC0000005, 0x805678A0, 0xEDE28CA8, 0x00000000)
Followed by the physical memory dump. Now at this point, I don't know what to do or think. I don't know what this means, but if someone could enlighten me and walking I would be grateful. Where can I find and locate the devices or equipment having problems?
Hello
Follow the steps in the link below and check if you are able to solve: general troubleshooting for an error message that you receive randomly in Windows XP: "Stop 0x0000008E": http://support.microsoft.com/kb/945658
With regard to:
Samhrutha G S - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.
-
iastor.sys - address 828490B 8 physical memory base to @8280B 000, Date Stamp 48054343 - Crash Dump, dump - the disk of 100 I can work only in Mode without failure, but I can't print or scan that I need to do. Someone can help me.
Hello
Looks like you need to update iastor.sys:
iastor.sys = Intel Matrix Storage Manager driver - see System/card mother Maker and manufacturer of chipset.
This driver could perhaps was pushed to the fault by other programs such as Symantec/Norton.This driver is extremely difficult to install if you need system or the manufacturer of the motherboard (for custom
bed systems) help but you could also ask on their forums (if any).Also check the Intel downloads audit AFTER with the system/motherboard manufacturer...
Intel downloads
http://Downloadcenter.Intel.com/Intel Matrix Storage Manager - do not forget to check DATE and set for the version of Windows and chipset
http://Downloadcenter.Intel.com/SearchResult.aspx?lang=eng&keyword=%22matrix+Storage+Manager%22More help on installing iastor.sys here (System Maker/card mother Maker first consult and use that as a last resort).
============================================================
More troubleshooting if necessary:
Pick up the pieces after a computer crash
http://Windows.Microsoft.com/en-us/Windows-Vista/picking-up-the-pieces-after-a-computer-crashCheck this thread for more information using BlueScreenView, MyEventViewer and other methods
to troubleshoot the BlueScreens - top 3 responses (+ 1 other).We can analyze the minidumps if make you it available to the SkyDrive or another file
sharing sites (such as MediaFire). If you have problems to download the copy of minidumps
for the office or in the Documents folder and download them from there.ZIP or download the content of the C:\Windows\minidump
Use SkyDrive to upload collected files
http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65--------------------------------------------------------------------------------------------------------------
Two main causes of this blue screen video drivers and BIOS - check with the system manufacturer
Site for graphics (Video) card and BIOS, then on site of the manufacturer of the device for the last video. It may be
other pilots to check there. Disable the installation of self as those who are older and if
Updates Windows suggests a pilot just HIDE. Antivirus is another possibility.See methods of update driver generic in the next message.
BCCode: 8th 0x0000008E is the same as 0x1000008E
Cause
Bug KERNEL_MODE_EXCEPTION_NOT_HANDLED control is a very common bug control. To interpret it, you must identify which exception has been generated.
Common exception codes are:
0 x 80000002: STATUS_DATATYPE_MISALIGNMENT indicates that an unaligned data reference was encountered.
0 x 80000003: STATUS_BREAKPOINT indicates that a breakpoint or ASSERTION was met when no kernel debugger was attached to the system.
0xc0000005: STATUS_ACCESS_VIOLATION indicates that a memory access violation has occurred.
Solve the problem
If you do not have to debug this problem, you must use certain basic troubleshooting techniques:
- Make sure you have enough disk space.
- If a driver is identified in the bug check message, disable the driver or check with the manufacturer for driver updates.
- Try changing video cards.
- Check with your hardware vendor for updates to the BIOS.
- Disable the BIOS memory options such as implementing caching or shading.
If you plan to debug this problem, you may find it difficult to get a stack trace. Parameter 2 (the address of the exception) should identify the driver or function that caused the problem.
If you do not know the specific cause of the exception, consider the following:
- Hardware incompatibility. Ensure that all new equipment installed is listed in the list of the products tested Microsoft Windows market.
- Service driver or defective peripheral system. A chauffeur service or defective peripheral system could be responsible for this error. The hardware problems, such as BIOS incompatibilities, conflicts of memory and IRQ conflicts can also generate this error.
If the verification of the message bug list a driver by name, disable or remove that driver. In addition, disable or remove drivers or services that have been recently added. If the error occurs during the startup sequence and the system partition is formatted with the NTFS file system, you may be able to use Safe Mode to rename or to delete the faulty driver. If the driver is used as part of the start-up procedure of the system Safe Mode, you must start the computer by using the Recovery Console to access the file.
If the problem is associated with Win32k.sys, the source of the error may be a third-party remote control program. If this software is installed, you can remove the system startup service using the recovery and then Console by removing the offending system service file.
Check the system log in Event Viewer for additional error messages that might help identify the device or driver responsible for control of bug 0x1E. You can disable the cache in memory of the BIOS to try to resolve the error. You must also run the diagnostics of material, especially the scanner memory, which provides the manufacturer of the system. For more information about these procedures, see the manual of your computer.
The error that generates this message may occur after the first reboot during Windows Setup, or after installation is complete. A possible cause of the error is lack of disk space for installation and the system BIOS incompatibilities. For any problems during the installation of Windows that are associated with lack of disk space, reduce the number of files on the hard disk drive target. Search and delete temporary files that you do not have to have, files hidden Internet, application backup files and files saved.chk, which contain fragments of files on disk scans. You can also use an another hard disk drive with more free space for the installation.
You can solve the problems of BIOS by upgrading the version of the system BIOS
BCCode: 8th 0x0000008E is the same as 0x1000008E<-- read="" this="">-->
* 1151.html? order = date http://www.faultwire.com/solutions-fatal_error/kernel-mode-exception-not-HANDLED-0x0000008E-=============================================
Look in the Event Viewer to see if something is reported on those.
http://www.computerperformance.co.UK/Vista/vista_event_viewer.htmMyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.
http://www.NirSoft.NET/utils/my_event_viewer.html-------------------------------------------------------------------------
Also this, so you can see the probable bluescreens. (If necessary)
Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
http://www.winvistatips.com/disable-automatic-restart-T84.html-------------------------------------------------------------------------
It comes to my convenience store generic bluescreen:
Here are a few ways to possibly fix the blue screen issue. If you could give the info to blue screen
This would help. Such as ITC and 4 others entered at the bottom left. And another error
information such as the STOP codes and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.As examples:
BCCode: 116
BCP1: 87BC9510
BCP2: 8C013D80
BCP3: 00000000
BCP4: 00000002or in this format:
Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000It is an excellent tool for displaying the blue screen error information
BlueScreenView scans all your minidump files created during 'blue screen of death '.
http://www.NirSoft.NET/utils/blue_screen_view.html
hangs and displays information about all accidents of a table - freeBlueScreens many are caused by old or damaged, in particular the video drivers drivers however
There are other causes.You can do without if needed fail or the Vista DVD or recovery command prompt mode
Options if your system was installed by the manufacturer.This tells you how to access the System Recovery Options and/or a Vista DVD
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspxYou can try a system restore to a point before the problem started when one exists.
How to make a Vista system restore
http://www.Vistax64.com/tutorials/76905-System-Restore-how.html-------------------------------------------------------------------------
Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
RUN AS ADMINEnter this at the command prompt - sfc/scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker
(SFC.exe) program generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228The log can give you the answer if there is a corrupted driver. (Says not all possible
driver problems).Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html-------------------------------------------------------------------------
Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
keyboard and mouse, as well as of other major device drivers.Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htmHow to install a device driver in Vista Device Manager
http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.htmlHow to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx-------------------------------------------------------------------------
How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
quit unexpectedly
http://support.Microsoft.com/kb/958233Troubleshooting, STOP error blue screen Vista
http://www.chicagotech.NET/Vista/vistabluescreen.htmUnderstanding and decoding BSOD (blue screen of death) Messages
http://www.Taranfx.com/blog/?p=692Windows - troubleshooting blue screen errors
http://KB.wisc.edu/page.php?id=7033-------------------------------------------------------------------------
In some cases, it may be necessary.
The Options or Vista recovery disk Startup Repair
How to do a startup repair
http://www.Vistax64.com/tutorials/91467-startup-repair.htmlThis tells you how to access the System Recovery Options and/or a Vista DVD
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspxI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
-
WHEN I OPENED MORE THAN 2 TABS WATCHING YOUTUBE OR VIDEO SITES, A SCREEN BLUE WILL SHOW SAYING THAT PHYSICAL MEMORY DUMP... STOP STOP 0X0000008E (0XC0000005, 0XBF05D7EE, 0XECE00BC0, 0X00000000)
Hi ferds11ab2001,
Follow the methods below:
Method 1:
Disconnect all external devices (printers, scanner, USB (universal serial bus) drives, etc...) Except the keyboard and mouse and then start.
If this solves the problem, then add back devices at a time until you discover the piece of hardware causing the issue. Then get any drivers\software update for the device.
Method 2:
Follow the steps mentioned in the articles below which deals with a similar question
1. General troubleshooting for an error message that you receive randomly in Windows XP: "Stop 0x0000008E"http://support.microsoft.com/kb/945658
2. you receive a random "0x0000008E" error message on a blue screen in Windows XP
http://support.Microsoft.com/kb/827663
With regard to:
Samhrutha G S - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.
-
I have a Hewlett-Packard HP ProBook 4510 s 32-bit with Windows 7 Home Premium and a blue screen appears always * STOP: 0x0000008E (0xc0000005, 0x00000000, 0x8BB32B66, 0xB6F93F6C) * iaStor.sys - address 8BB32B66 base at 8BAF1000, Datestamp 4a7c1b38
Hello
Check with the help of HP, their online documentation and drivers, diagnostics and ask
in their forums about known issues with this model.Support HP & drivers
http://welcome.HP.com/country/us/en/support.htmlContact HP
http://welcome.HP.com/country/us/en/contact_us.htmlHP forums
http://h30434.www3.HP.com/PSG/=======================================================
Resolve errors stop (blue screen) in Windows 7 - has a section for if you can or cannot start Windows.
http://Windows.Microsoft.com/en-us/Windows7/resolving-stop-blue-screen-errors-in-Windows-7Check this thread for more information using BlueScreenView, MyEventViewer and other methods
to troubleshoot the BlueScreens - top 3 responses (+ 1 other).We can analyze the minidumps if make you it available to the SkyDrive or another file
sharing sites (such as MediaFire). If you have problems to download the copy of minidumps
for the office or in the Documents folder and download them from there.ZIP or download the content of the C:\Windows\minidump
Use SkyDrive to upload collected files.
http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65===============================================================
BCCode: 8th 0x0000008E is the same as 0x1000008ETwo main causes of these blue screen video drivers and BIOS - check with the system manufacturer
Site for graphics (Video) card and BIOS, then on site of the manufacturer of the device for the last video. It may be
other pilots to check there. Disable the installation of self as those who are older and if
Updates Windows suggests a pilot just HIDE. Antivirus is another possibility.See the methods of update driver generic and verify the implementation of driver verifier in the next
Message.BCCode: 8th 0x0000008E is the same as 0x1000008E
Cause
Bug KERNEL_MODE_EXCEPTION_NOT_HANDLED control is a very common bug control. To interpret it, you must identify which exception has been generated.
Common exception codes are:
0 x 80000002: STATUS_DATATYPE_MISALIGNMENT indicates that an unaligned data reference was encountered.
0 x 80000003: STATUS_BREAKPOINT indicates that a breakpoint or ASSERTION was met when no kernel debugger was attached to the system.
0xc0000005: STATUS_ACCESS_VIOLATION indicates that a memory access violation has occurred.
Solve the problem
If you do not have to debug this problem, you must use certain basic troubleshooting techniques:
Make sure you have enough disk space.
- If a driver is identified in the bug check message, disable the driver or check with the manufacturer for driver updates.
- Try changing video cards.
- Check with your hardware vendor for updates to the BIOS.
- Disable the BIOS memory options such as implementing caching or shading.
If you plan to debug this problem, you may find it difficult to get a stack trace. Parameter 2 (the address of the exception) should identify the driver or function that caused the problem.
If you do not know the specific cause of the exception, consider the following:
- Hardware incompatibility. Ensure that all new equipment installed is listed in the list of the products tested Microsoft Windows market.
- Service driver or defective peripheral system. A chauffeur service or defective peripheral system could be responsible for this error. The hardware problems, such as BIOS incompatibilities, conflicts of memory and IRQ conflicts can also generate this error.
If the verification of the message bug list a driver by name, disable or remove that driver. In addition, disable or remove drivers or services that have been recently added. If the error occurs during the startup sequence and the system partition is formatted with the NTFS file system, you may be able to use Safe Mode to rename or to delete the faulty driver. If the driver is used as part of the start-up procedure of the system Safe Mode, you must start the computer by using the Recovery Console to access the file.
If the problem is associated with Win32k.sys, the source of the error may be a third-party remote control program. If this software is installed, you can remove the system startup service using the recovery and then Console by removing the offending system service file.
Check the system log in Event Viewer for additional error messages that might help identify the device or driver responsible for control of bug 0x1E. You can disable the cache in memory of the BIOS to try to resolve the error. You must also run the diagnostics of material, especially the scanner memory, which provides the manufacturer of the system. For more information about these procedures, see the manual of your computer.
The error that generates this message may occur after the first reboot during Windows Setup, or after installation is complete. A possible cause of the error is lack of disk space for installation and the system BIOS incompatibilities. For any problems during the installation of Windows that are associated with lack of disk space, reduce the number of files on the hard disk drive target. Search and delete temporary files that you do not have to have, files hidden Internet, application backup files and files saved.chk, which contain fragments of files on disk scans. You can also use an another hard disk drive with more free space for the installation.
You can solve the problems of BIOS by upgrading the version of the system BIOS
BCCode: 8th 0x0000008E is the same as 0x1000008E<-- read="" this="">-->
* 1151.html? order = date http://www.faultwire.com/solutions-fatal_error/kernel-mode-exception-not-HANDLED-0x0000008E-=============================================
Look in the Event Viewer to see if something is reported on those.
http://www.computerperformance.co.UK/Vista/vista_event_viewer.htmMyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.
http://www.NirSoft.NET/utils/my_event_viewer.html-------------------------------------------------------------------------
Also this, so you can see the probable bluescreens.
Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
http://www.winvistatips.com/disable-automatic-restart-T84.html-------------------------------------------------------------------------
Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
info that would help. Such as ITC and 4 others entered at the bottom left. And all others
error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.As examples:
BCCode: 116
BCP1: 87BC9510
BCP2: 8C013D80
BCP3: 00000000
BCP4: 00000002or in this format:
Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000It is an excellent tool for displaying the blue screen error information
BlueScreenView scans all your minidump files created during 'blue screen of death '.
hangs and displays information about all accidents of a table - free
http://www.NirSoft.NET/utils/blue_screen_view.htmlBlueScreens many are caused by old or damaged, in particular the video drivers drivers however
There are other causes.You can do mode if necessary safe or the Vista DVD command prompt or
Options recovery if your system is installed by the manufacturer.How to start on the System Recovery Options in Windows 7
http://www.SevenForums.com/tutorials/668-system-recovery-options.htmlYou can try a system restore to a point before the problem started when one exists.
How to do a system restore in Windows 7
http://www.SevenForums.com/tutorials/700-system-restore.html-------------------------------------------------------------------------
Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to fix the system files of Windows 7 with the System File Checker
http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.htmlHow to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates cbs.log Windows Vista (and Windows 7)
http://support.Microsoft.com/kb/928228The log can give you the answer if there is a corrupted driver. (Says not all possible
driver problems).Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
How to run the check disk at startup in Windows 7
http://www.SevenForums.com/tutorials/433-disk-check.html-------------------------------------------------------------------------
Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
keyboard and mouse, as well as of other major device drivers.Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htmInstallation and update of drivers to 7
http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.htmlStop Windows 7 to automatically install device drivers
http://helpdeskgeek.com/Windows-7/stop-Windows-7-from-automatically-installing-device-drivers/How to disable automatic driver Installation in Windows 7 / Vista
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/Turn off Windows Update Device Driver search prompt in Windows 7 / Vista (for professionals,
Ultimate and Enterprise)
http://www.AddictiveTips.com/Windows-tips/disable-Windows-Update-device-driver-search-prompt/-------------------------------------------------------------------------
How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
quit unexpectedly
http://support.Microsoft.com/kb/958233Troubleshooting Vista Blue Screen, error of JUDGMENT (and Windows 7)
http://www.chicagotech.NET/Vista/vistabluescreen.htmUnderstanding and decoding BSOD (blue screen of death) Messages
http://www.Taranfx.com/blog/?p=692Windows - troubleshooting blue screen errors
http://KB.wisc.edu/page.php?id=7033-------------------------------------------------------------------------
In some cases, it may be necessary.
Startup Options recovery or Windows 7 disk repair
How to run a startup repair in Windows 7
http://www.SevenForums.com/tutorials/681-startup-repair.htmlHow to start on the System Recovery Options in Windows 7
http://www.SevenForums.com/tutorials/668-system-recovery-options.htmlHow to create a Windows 7 system repair disc
http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.htmlHow to do a repair installation to repair Windows 7
http://www.SevenForums.com/tutorials/3413-repair-install.htmlI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
-
I have error Stop: 0X0000008E (0XC0000005, 0X820371A7, 0X9F10E91C, 0 x 0000000). I did the F9 Diagnostics and no error found. Also, I tried to remove the DVD and replace the video card, but no improvement. However, Windows starts normally in SafeMode only. Thanks for supporting.
Product ID: 89578-OEM-7332157-00061
Hello
Specifying your version of Windows and other information would help help us to you.
How to ask a question
http://support.Microsoft.com/kb/555375-----------------------------------------------------------------------------------------------------------------
Check this thread for more information using BlueScreenView, MyEventViewer and other methods
to troubleshoot the BlueScreens - top 3 responses (+ 1 other).We can analyze the minidumps if make you it available to the SkyDrive or another file
sharing sites.ZIP or download the content of the C:\Windows\minidump
Use SkyDrive to upload collected files.
http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65===============================================================
BCCode: 8th 0x0000008E is the same as 0x1000008ETwo main causes of these blue screen video drivers and BIOS - check with the system manufacturer
Site for graphics (Video) card and BIOS, then on site of the manufacturer of the device for the last video. It may be
other pilots to check there. Disable the installation of self as those who are older and if
Updates Windows suggests a pilot just HIDE. Antivirus is another possibility.See the methods of update driver generic and verify the implementation of driver verifier in the next
Message.BCCode: 8th 0x0000008E is the same as 0x1000008E
Cause
Bug KERNEL_MODE_EXCEPTION_NOT_HANDLED control is a very common bug control. To interpret it, you must identify which exception has been generated.
Common exception codes are:
0 x 80000002: STATUS_DATATYPE_MISALIGNMENT indicates that an unaligned data reference was encountered.
0 x 80000003: STATUS_BREAKPOINT indicates that a breakpoint or ASSERTION was met when no kernel debugger was attached to the system.
0xc0000005: STATUS_ACCESS_VIOLATION indicates that a memory access violation has occurred.
Solve the problem
If you do not have to debug this problem, you must use certain basic troubleshooting techniques:
Make sure you have enough disk space.
- If a driver is identified in the bug check message, disable the driver or check with the manufacturer for driver updates.
- Try changing video cards.
- Check with your hardware vendor for updates to the BIOS.
- Disable the BIOS memory options such as implementing caching or shading.
If you plan to debug this problem, you may find it difficult to get a stack trace. Parameter 2 (the address of the exception) should identify the driver or function that caused the problem.
If you do not know the specific cause of the exception, consider the following:
- Hardware incompatibility. Ensure that all new equipment installed is listed in the list of the products tested Microsoft Windows market.
- Service driver or defective peripheral system. A chauffeur service or defective peripheral system could be responsible for this error. The hardware problems, such as BIOS incompatibilities, conflicts of memory and IRQ conflicts can also generate this error.
If the verification of the message bug list a driver by name, disable or remove that driver. In addition, disable or remove drivers or services that have been recently added. If the error occurs during the startup sequence and the system partition is formatted with the NTFS file system, you may be able to use Safe Mode to rename or to delete the faulty driver. If the driver is used as part of the start-up procedure of the system Safe Mode, you must start the computer by using the Recovery Console to access the file.
If the problem is associated with Win32k.sys, the source of the error may be a third-party remote control program. If this software is installed, you can remove the system startup service using the recovery and then Console by removing the offending system service file.
Check the system log in Event Viewer for additional error messages that might help identify the device or driver responsible for control of bug 0x1E. You can disable the cache in memory of the BIOS to try to resolve the error. You must also run the diagnostics of material, especially the scanner memory, which provides the manufacturer of the system. For more information about these procedures, see the manual of your computer.
The error that generates this message may occur after the first reboot during Windows Setup, or after installation is complete. A possible cause of the error is lack of disk space for installation and the system BIOS incompatibilities. For any problems during the installation of Windows that are associated with lack of disk space, reduce the number of files on the hard disk drive target. Search and delete temporary files that you do not have to have, files hidden Internet, application backup files and files saved.chk, which contain fragments of files on disk scans. You can also use an another hard disk drive with more free space for the installation.
You can solve the problems of BIOS by upgrading the version of the system BIOS
BCCode: 8th 0x0000008E is the same as 0x1000008E<-- read="" this="">-->
* 1151.html? order = date http://www.faultwire.com/solutions-fatal_error/kernel-mode-exception-not-HANDLED-0x0000008E-=============================================
Look in the Event Viewer to see if something is reported on those.
http://www.computerperformance.co.UK/Vista/vista_event_viewer.htmMyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.
http://www.NirSoft.NET/utils/my_event_viewer.html-------------------------------------------------------------------------
Also this, so you can see the probable bluescreens.
Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
http://www.winvistatips.com/disable-automatic-restart-T84.html-------------------------------------------------------------------------
Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
info that would help. Such as ITC and 4 others entered at the bottom left. And all others
error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.As examples:
BCCode: 116
BCP1: 87BC9510
BCP2: 8C013D80
BCP3: 00000000
BCP4: 00000002or in this format:
Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000It is an excellent tool for displaying the blue screen error information
BlueScreenView scans all your minidump files created during 'blue screen of death '.
hangs and displays information about all accidents of a table - free
http://www.NirSoft.NET/utils/blue_screen_view.htmlBlueScreens many are caused by old or damaged, in particular the video drivers drivers however
There are other causes.You can do mode if necessary safe or the Vista DVD command prompt or
Options recovery if your system is installed by the manufacturer.How to start on the System Recovery Options in Windows 7
http://www.SevenForums.com/tutorials/668-system-recovery-options.htmlYou can try a system restore to a point before the problem started when one exists.
How to do a system restore in Windows 7
http://www.SevenForums.com/tutorials/700-system-restore.html-------------------------------------------------------------------------
Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to fix the system files of Windows 7 with the System File Checker
http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.htmlHow to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates cbs.log Windows Vista (and Windows 7)
http://support.Microsoft.com/kb/928228The log can give you the answer if there is a corrupted driver. (Says not all possible
driver problems).Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
How to run the check disk at startup in Windows 7
http://www.SevenForums.com/tutorials/433-disk-check.html-------------------------------------------------------------------------
Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
keyboard and mouse, as well as of other major device drivers.Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htmInstallation and update of drivers to 7
http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.htmlHow to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx-------------------------------------------------------------------------
How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
quit unexpectedly
http://support.Microsoft.com/kb/958233Troubleshooting Vista Blue Screen, error of JUDGMENT (and Windows 7)
http://www.chicagotech.NET/Vista/vistabluescreen.htmUnderstanding and decoding BSOD (blue screen of death) Messages
http://www.Taranfx.com/blog/?p=692Windows - troubleshooting blue screen errors
http://KB.wisc.edu/page.php?id=7033-------------------------------------------------------------------------
In some cases, it may be necessary.
Startup Options recovery or Windows 7 disk repair
How to run a startup repair in Windows 7
http://www.SevenForums.com/tutorials/681-startup-repair.htmlHow to start on the System Recovery Options in Windows 7
http://www.SevenForums.com/tutorials/668-system-recovery-options.htmlHow to create a Windows 7 system repair disc
http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.htmlHow to do a repair installation to repair Windows 7
http://www.SevenForums.com/tutorials/3413-repair-install.htmlI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
-
Original title: error checking 0x0000008e (0xc0000005, 0x00000001e, 0xad6c6efc, 0x00000000)
I'm bugcheck force a reboot on startup...
error is: error checking 0x0000008e (0xc0000005, 0x00000001e, 0xad6c6efc, 0x00000000)
What is the problem and how can I fix?
Hi Hal_Y,
You are able to start correctly on the desktop?
If you are able to boot to the desktop, you can follow this link & check if the problem persists:
You receive a random "0x0000008E" error message on a blue screen in Windows XP
Hope the helps of information.
-
Original title: * stop: 0X0000008E (0X9F266F91, 0X942F5F64, 0XC0000090, 0x00000000)
I have xp professional sp3 on a laptop that I bought for the College and try to use Dragon Naturally Speaking v.10. I have the program loaded and am able to open it and to do the two micro checks, but when I try to start the windows training part stops and gives me the above stop error message. I used v.9.5 DNS on an older desktop with xp with sp2 and never had any problems. What is the difference and can something be fixed so that I can use v.10 on my laptop?
Hi Markiepoo,
Method 1:
You try to perform a clean boot. A clean boot to check if startup item or services to third-party application is causing this issue.
You can read the following article to put the computer in a clean boot:
http://support.Microsoft.com/kb/310353
If your problem is resolved after the clean boot, and then follow the steps mentioned in the article above to refine the exact source.
After you have used the boot is a way to solve your problem, you can follow the steps to configure Windows XP to start normally.
Method 2:
If you're still having problems, then try to uninstall and reinstall the program.
a. Click Start, click Control Panel and then double-click Add / Remove programs.
b. in the currently installed programs, click the program you want to remove and then click on remove.
c. If you are prompted to confirm the removal of the program, click Yes.
d. restart the computer and reinstall the program.
For more information, see the following article:
How to change or remove a program in Windows XP
http://support.Microsoft.com/kb/307895
Also check out the following link and check if it helps:
Hope this information is useful.
Jeremy K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.
-
STOP: 0X0000008E (0XC00000005, 0X8ACDF3E7, 0XA1F07EF8, 0X00000000)
Hello, whenever I try to open any folder, a BSOD pops up saying: STOP: 0x0000008E (0xC00000005, 0x8ACDF3E7, 0xA1F07EF8, 0x00000000). Can someone tell me what to do? Thank you!
Hello
something about the control of 0x8E bug is here:
http://msdn.Microsoft.com/en-us/library/ff559271 (v = vs. 85) .aspx
If it's possible - can you zip the minidump in the C:\Windows\Minidump folder files and make available (link) via Windows Live SkyDrive or similar site?
The following link has information about the use of Windows Live SkyDrive:
http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65LC
-
Recently had failure of current, and restart, we received the error code: 0x0000008E (0xC000001D, 0x8204D687, 0x91A8EBDC, 0x00000000). The operating system is Windows Vista Home Premium. Any help would be appreciated.
Edit: There are some important documents and photos that would be essential to preserve.Hello
Data recovery
1. remove the hard drive and it slave in another computer
2 buy or borrow a USB disk drive hard put in yout case then plug it into another computer and read the hard drive like this
3. try Knoppix
http://www.Knopper.NET/Knoppix/index-en.html
BUT this method 3 depends on your hardware in the computer that failed
-
Well that slowed down, repeatedly gets "blue screen" with code above. Next line is:
fltMgr.sys - address B9E28ABA base at B9E23000, DateStamp 480251da.
Updating drivers did not help. This t do?
Need help
Hi IsaiaAvraham,Here is an article that could be useful for: -
I get the above error message and bluescreen when the computer is just sitting idle does nothing. Usually, it's when the internet is open, but not surf. Can someone help me understand this. The graphics card is an Intel 82945 G express shipset family and I checked to see if it is up-to-date and the pilot said he is up to date.
Any help?
Hello
Have you checked Site system manufacturer (manufacturer of custom systems motherboard), then
Intel downloads?After checking the system manufacturer's Site
Intel - Downloads - graphical value and then the other parameters as needed.
http://Downloadcenter.Intel.com/===========================================================
Check this thread for more information using BlueScreenView, MyEventViewer and other methods
to troubleshoot the BlueScreens - top 3 responses (+ 1 other).We can analyze the minidumps if make you it available to the SkyDrive or another file
sharing sites.ZIP or download the content of the C:\Windows\minidump
Use SkyDrive to upload collected files
http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65--------------------------------------------------------------------------------------------------------------
Two main causes of this blue screen video drivers and BIOS - check with the system manufacturer
Site for graphics (Video) card and BIOS, then on site of the manufacturer of the device for the last video. It may be
other pilots to check there. Disable the installation of self as those who are older and if
Updates Windows suggests a pilot just HIDE. Antivirus is another possibility.See methods of update driver generic in the next message.
BCCode: 8th 0x0000008E is the same as 0x1000008E
Cause
Bug KERNEL_MODE_EXCEPTION_NOT_HANDLED control is a very common bug control. To interpret it, you must identify which exception has been generated.
Common exception codes are:
- 0xc0000005: STATUS_ACCESS_VIOLATION indicates that a memory access violation has occurred.
Solve the problem
If you do not have to debug this problem, you must use certain basic troubleshooting techniques:
- Make sure you have enough disk space.
- If a driver is identified in the bug check message, disable the driver or check with the manufacturer for driver updates.
- Try changing video cards.
- Check with your hardware vendor for updates to the BIOS.
- Disable the BIOS memory options such as implementing caching or shading.
If you plan to debug this problem, you may find it difficult to get a stack trace. Parameter 2 (the address of the exception) should identify the driver or function that caused the problem.
If you do not know the specific cause of the exception, consider the following:
- Hardware incompatibility. Ensure that all new equipment installed is listed in the list of the products tested Microsoft Windows market.
- Service driver or defective peripheral system. A chauffeur service or defective peripheral system could be responsible for this error. The hardware problems, such as BIOS incompatibilities, conflicts of memory and IRQ conflicts can also generate this error.
If the verification of the message bug list a driver by name, disable or remove that driver. In addition, disable or remove drivers or services that have been recently added. If the error occurs during the startup sequence and the system partition is formatted with the NTFS file system, you may be able to use Safe Mode to rename or to delete the faulty driver. If the driver is used as part of the start-up procedure of the system Safe Mode, you must start the computer by using the Recovery Console to access the file.
If the problem is associated with Win32k.sys, the source of the error may be a third-party remote control program. If this software is installed, you can remove the system startup service using the recovery and then Console by removing the offending system service file.
Check the system log in Event Viewer for additional error messages that might help identify the device or driver responsible for control of bug 0x1E. You can disable the cache in memory of the BIOS to try to resolve the error. You must also run the diagnostics of material, especially the scanner memory, which provides the manufacturer of the system. For more information about these procedures, see the manual of your computer.
The error that generates this message may occur after the first reboot during Windows Setup, or after installation is complete. A possible cause of the error is lack of disk space for installation and the system BIOS incompatibilities. For any problems during the installation of Windows that are associated with lack of disk space, reduce the number of files on the hard disk drive target. Search and delete temporary files that you do not have to have, files hidden Internet, application backup files and files saved.chk, which contain fragments of files on disk scans. You can also use an another hard disk drive with more free space for the installation.
You can solve the problems of BIOS by upgrading the version of the system BIOS
BCCode: 8th 0x0000008E is the same as 0x1000008E<-- read="" this="">-->
* 1151.html? order = date http://www.faultwire.com/solutions-fatal_error/kernel-mode-exception-not-HANDLED-0x0000008E-=============================================
Look in the Event Viewer to see if something is reported on those.
http://www.computerperformance.co.UK/Vista/vista_event_viewer.htmMyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.
http://www.NirSoft.NET/utils/my_event_viewer.html-------------------------------------------------------------------------
Also this, so you can see the probable bluescreens. (If necessary)
Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
http://www.winvistatips.com/disable-automatic-restart-T84.html-------------------------------------------------------------------------
It comes to my convenience store generic bluescreen:
Here are a few ways to possibly fix the blue screen issue. If you could give the info to blue screen
This would help. Such as ITC and 4 others entered at the bottom left. And another error
information such as the STOP codes and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.As examples:
BCCode: 116
BCP1: 87BC9510
BCP2: 8C013D80
BCP3: 00000000
BCP4: 00000002or in this format:
Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000It is an excellent tool for displaying the blue screen error information
BlueScreenView scans all your minidump files created during 'blue screen of death '.
http://www.NirSoft.NET/utils/blue_screen_view.html
hangs and displays information about all accidents of a table - freeBlueScreens many are caused by old or damaged, in particular the video drivers drivers however
There are other causes.You can do without if needed fail or the Vista DVD or recovery command prompt mode
Options if your system was installed by the manufacturer.This tells you how to access the System Recovery Options and/or a Vista DVD
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspxYou can try a system restore to a point before the problem started when one exists.
How to make a Vista system restore
http://www.Vistax64.com/tutorials/76905-System-Restore-how.html-------------------------------------------------------------------------
Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
RUN AS ADMINEnter this at the command prompt - sfc/scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker
(SFC.exe) program generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228The log can give you the answer if there is a corrupted driver. (Says not all possible
driver problems).Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html-------------------------------------------------------------------------
Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
keyboard and mouse, as well as of other major device drivers.Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htmHow to install a device driver in Vista Device Manager
http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.htmlHow to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx-------------------------------------------------------------------------
How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
quit unexpectedly
http://support.Microsoft.com/kb/958233Troubleshooting, STOP error blue screen Vista
http://www.chicagotech.NET/Vista/vistabluescreen.htmUnderstanding and decoding BSOD (blue screen of death) Messages
http://www.Taranfx.com/blog/?p=692Windows - troubleshooting blue screen errors
http://KB.wisc.edu/page.php?id=7033-------------------------------------------------------------------------
In some cases, it may be necessary.
The Options or Vista recovery disk Startup Repair
How to do a startup repair
http://www.Vistax64.com/tutorials/91467-startup-repair.htmlThis tells you how to access the System Recovery Options and/or a Vista DVD
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspxI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
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