STOP error after a virus and system restore failure.

Similar Questions

• Restoration of documents/images after a virus and subsequent restoration of the system

  Caused by a virus, I'd need to do a system restore and I can't access my documents or images, the files are there but empty. I can find them with a search, but do not know how to restore them to where I can access it by clicking on 'my documents' or 'my pictures' or get photos in folders that are still there.

  Hello

  Step 1: A virus or malware scanner and check.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  http://www.Microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=ad724ae0-e72d-4f54-9ab3-75b8eb148356

  Step 2: You can also try to take possession of these records and check if you are able to access the content.

• After got rid of the virus Fake system restore Windows, how can I restore my hidden files, folders and shortcuts?

  original title: restore the false system Windows Virus

  After got rid of the virus Fake system restore Windows, how can I restore my hidden files, folders and shortcuts?

  It is always sensible in this situation to achieve a malware check

  Start the computer in safe mode with network and download and install Malwarebytes (free version for individuals only), updated definitions and run in safe mode. Disable other security software while you do the analyses.

  http://www.Malwarebytes.org/

  Download and run SuperAntiSpyware (Free Edition)

  http://www.SUPERAntiSpyware.com/download.html

  Some malware is installing the entries of proxy server redirecting internet connections. If you encounter this problem step 2 see in the following link:

  http://www.myantispyware.com/2011/02/21/how-to-remove-Internet-Security-Essentials-virus/

• My computer sometimes suddenly restart after disk defragmentation and applied restore.it system still does not work. Can someone help me? : ()

  I need help on my computer, it's a window Vista Home Basic. Sometimes my computer rebooted or encountered problem blue screen. Is it related to my anti virus program or any hardware or software failure? I try to solve it, Defrag disk and system restore, but it still does not work.

  Do you have an antivirus installed? Otherwise download, update and scan with this

  http://www.Microsoft.com/security_essentials/

  Follow these steps

  http://support.Microsoft.com/kb/929135

  and this

  1. Open an elevated command prompt. To do this, click Start, click principally made programs,Accessories, right-click guest, and then click run as administrator. If you are prompted for an administrator password or a confirmation, type the password, or click allow.

  Type the following command and press ENTER:

  sfc/scannow

  http://support.Microsoft.com/kb/929833
  http://www.howtogeek.com/HOWTO/Windows-Vista/verify-the-integrity-of-Windows-Vista-system-files/

• My weather Gadget, Disk Defrag and system restore ALL stopped working... Help!

  My weather Gadget on my desktop has stopped functioning completely... How can I fix?

  I also noticed a big 'slow down' in my recent persormance system and decided that I could

  you will need to run my Disk Defragmenter.  He worked 8 hours and barely made

  any progress... While they inspected the date last run Disk Defragmenter, he showed

  Almost 6 months ago, but I don't know I was manually run once a month, MORE, check

  my task manager, it shows that I automatically have it configured to run EVERY week at some point.

  So, I renounced the defragmentation and decided I had to try to perform a system restore, BUT when I

  Open the system restore... He said, ALL my Restore Points have been removed or deleted.

  It's crazy!   Help, please! What can I do to solve all these problems?

  Hi Barbara,

  Thanks for choosing Microsoft Community Forums.

  According to the description, it seems that you are facing problems with the Gadget, calendar, disk to defragment and system restore. I will certainly help you in this matter.

  (1) did you do changes on the computer before this problem?

  For Windows Gadgets:

  I suggest you to follow the steps from the link and check if the problem persists.

  Gadgets Windows 7 can not work or be displayed properly

  http://support.Microsoft.com/kb/2515657

  For the slow performance:

  The resolution of performance problems check issues that could slow down the performance of your computer, such as how many users is currently connected to the computer and if multiple programs are running at the same time.

  Optimize Windows 7 for better performance

  http://Windows.Microsoft.com/en-us/Windows7/optimize-Windows-7-for-better-performance

  Ways to improve your computer's performance

  http://Windows.Microsoft.com/en-us/Windows7/ways-to-improve-your-computers-performance

  If the problem persists, I suggest that you put the computer in clean boot mode and check if the disk defragmentation and system restoration.
  A clean boot to check if startup item or services to third-party application is causing this issue.
  You can read the following article to configure the computer to boot:
  http://support.Microsoft.com/kb/929135

  Note: When you are finished troubleshooting, follow these steps to reset the computer to start as usual.

  Windows Vista and Windows 7

  1. Click Start, type msconfig.exe in the Start Search box and press ENTER.
     If you are prompted for an administrator password or for confirmation, you must type the password or click continue.
  2. On the general tab, click the Normal startup option, and then click OK.
  3. When you are prompted to restart the computer, click restart.

  I hope it helps. If you have any questions about Windows in the future, please let us know. We will be happy to help you.

• After you create a system restore point manually, I can't find the point.

  Original title : What's next?

  After you create a system restore point manually, I can't find the point.  Where is he?

  Hello

  More than you probably ever wanted to know.

  How to create a Vista System Restore Point
  http://www.Vistax64.com/tutorials/76332-system-restore-point-create.html

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html
  How to turn System Restore on or off in Vista
  http://www.Vistax64.com/tutorials/66971-system-restore.html

  Adjustment of the amount of disk space, System Restore uses for restore points
  http://bertk.MVPs.org/html/diskspacev.html

  How to change how much Space System Restore can use
  http://www.Vistax64.com/tutorials/76227-system-restore-disk-space.html
  http://www.Petri.co.il/change_amount_of_disk_space_used_by_system_restore_in_vista.htm

  ShadowStorage vssadmin commands
  http://TechNet.Microsoft.com/en-us/library/cc755866 (WS.10) .aspx
  http://technet2.Microsoft.com/WindowsServer/en/library/89d2e411-6977-4808-9AD5-476c9eaecaa51033.mspx?mfr=true

  Guide to Windows Vista system restore
  http://www.bleepingcomputer.com/tutorials/tutorial143.html

  Expiration errors occur in Volume Shadow Copy service writers, and shadow copies are lost during
  backup and at the time when there are high levels of input/output
  http://support.Microsoft.com/?ID=826936

  A good utility:

  Explorer of the shadow - free
  http://www.ShadowExplorer.com/

  You can also view the bridges restore in CCleaner - tools - system restore.

  CCleaner - free - on the left side click on download from Piriform
  http://www.Piriform.com/ccleaner/download

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Power and system restore options will not start

  Hello

  Yesterday I used system restore to restore my computer from a restore point when I had problems burning files to disk. The restoration seems to go smoothly. However, now I can't access power from the taskbar options (I use a laptop) or the control panel. When I click the icon, nothing happens. So, I tried to open the system to always restore in mind to find a different restore point. However, when I right click on "Computer" in the start menu and click on 'Properties', the same thing happens: nothing. It's the same, click "Recovery" in the control panel.
  Therefore, I entered "rstrui.exe" from the command prompt and finally got to come system restore window. However, there are an error message that says:
  "System restore is not seem to work correctly on this system." An element of Volume Shadow Copy Service has encountered an unexpected error. Check the log of events applications for more information. (0 x 80042302)
  So I typed "Services.msc" in the start menu and clicked on it, but yet again, nothing happens.
  Right now I'm running a scan with Malwarebytes malware, after which I intend to try to do a restore of the system in safe mode, but I fear that it won't work because I already tried to start safe mode power options and it did not work (that was before I realized the system restore was not functional).
  Can someone please? Thank you.

  Edit: both pis. I was able to fix the problem with sfc/scannow from an elevated command prompt. There were files corrupt system that have been properly repaired. Now the system restore works, but it is no longer necessary.

  Hello

  I'm glad to know that you have solved the problem of system restore. I really appreciate your efforts to address this problem.

  Able to get to power options are you working now?

  If you are still having the problem with power options, I suggest the following methods and check if it helps to solve the problem.

  Method 1: on troubleshooting in Windows 7 power management http://support.Microsoft.com/kb/980869

  Method 2: when you configure power options for the active power plan in Windows Vista or in Windows 7, the changes do not appear in the Power Options item in Control Panel http://support.Microsoft.com/kb/935799

  Registry warning: TThis section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft: http://support.microsoft.com/kb/322756/ Knowledge Base

  Method 3: power options do not work correctly in Windows 7 or in Windows Server 2008 R2 when you use Group Policy to configure the power management in a field to download and install the Microsoft Fixit mentioned in the article. http://support.Microsoft.com/kb/2514376

  We can also refer to the following article and follow the steps there.

  Windows 7 is not going to sleep: http://support.Microsoft.com/kb/976877  

• USB modem stop working after long time and I have to unplug then plug it in again, I want to solve this problem without unplugging and plug?

  USB modem stop working after long time and I have to unplug then plug it in again, I want to solve this problem without unplugging and plug?

  Hi ahmedman_10,

  ·         You follow the steps in the article of my previous answer?

  Follow these steps in my previous answer and at the same time this article, follow these methods.

  Method 1: Follow the steps in the article.

  USB port may stop working after you remove or insert a USB device

  Method 2: Update the latest drivers for chipset.

  How to manage devices in Windows XP

  For reference:

  Why my computer does not detect my new USB device when I run Windows XP or Windows Server 2003?

• If I have a virus and I restore my computer, the virus will come back to the computer when the files are restored.

  Original title: computer viruses.

  If I have a virus and I restore my computer, the virus will come back to the computer when the files are restored.

  Hello

  to be Safe side scan always media files are on before you reinstall your data

  using drives flash etc is a well known to transfer viruses, etc.

• Windows Update and System Restore does not work after that the virus

  I recently had a virus on my computer, when I finally had removed my windows update does not work, my system restore will restore to any previous point and my computer seems to generally work more slowly.  Also groovemonitor seems still exists but is not really available to use, it runs in the process but is not available anywhere else.  Any suggestions?

  Hi TedDanson,

  1. do you get an error message when you try to run the restore system or Windows updates?

  I suggest you run a complete antivirus scan using Microsoft Safety Scanner to make sure that there is no virus infection:

  Microsoft safety scanner

  I hope this helps.

• Update system Windsor 0x800A0046 error and System Restore does not.

  I think my computer is sick.

  I can't update Windows XP SP 3.  I get the same error 0x800A0046.  Automatic Updates does not work either. When I run the system restore, I can't stop pck a restor point I get a hourgalss and just process, no warning or messages.

  I tried all the patches on the Microsoft Web site, and none of them work.  I also scanned for viruses and malware, and nothing is detected.

  Any help would be appreciated

  MYT,

  What are the causes of error 0x800a0046 0x800a0046http://www.updatexp.com/ .html>

  December 16, 2005 when looking for updates available on the update site, you receive the0x800A0046 error. http://update.Microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=20&LN=EN>

  February 7, 2006 error message when you visit the Windows Update Web site or the Microsoft Update Web site: "0x800A0046" http://support.microsoft.com/kb/910338/en-us>

  July 2, 2010 you may receive an error message when you search for available updates on the Windows Update Web of the site or on the Microsoft Update Web site http://support.microsoft.com/?kbid=883821>

• After clearing a virus, my system restore option is gone.

  Title: original system restore

  I had a virus "restore windows" on my computer and removed. I went to my Start menu and click on accessories system tools but the restoration of the system is missing. Then, I went to my computer windows system32 file restore and click the restore program to get this message "system restore is not able to protect your computer. Restart your computer and then try to run the restore of the system again. "I did this and still get the same error. What can I do to restore to pre virus.

  Thank you

  Hi JimmyLee7701

   

  What operating system is installed on the computer?

   

  I suggest you to check and to provide us with the information about the installed operating system.

  http://Windows.Microsoft.com/en-us/Windows7/help/which-version-of-the-Windows-operating-system-am-i-running

   

  You can perform a scan of the SFC (System File Checker). It lists all the issues and will also retrieve all files if necessary. Follow the steps below to perform a Scan SFC -

  a. click Start, click programs, on Accessoriesprincipally made, right click guestand then click run as administrator. If you are prompted for an administrator password or a confirmation, type the password, or click Allow
  b. type the following command and press ENTER:
  sfc/scannow
  A message appears indicating that "the system scan will start. Be patient because the scan can take some time.
  c. If all files require a SFC replace will replace them. You may be asked to insert your Win7 DVD for this process to continue.
  d. If everything is correct you should, after the scan, see the following message "resource protection Windows not found any breach of integrity".
  e. once the scan is finished, close the command prompt window, restart the computer and check.

  See the link for further directions on scan SFC - below
  http://support.Microsoft.com/kb/929833

   

  Let us know the answer to help you best.

• STOP: 0x0000008E and system restore

  Hello world

  My Windows Vista recently blue armored to Midway through the boot process, see the details of technical error following:

  STOP: 0X0000008E (0C 0000005, 0 X 00000000, 0XB71D5A48, 0X00000000)

  The error always appears during startup in normal mode (i.e. after the entry are the PW Windows and during the loading of the incons office etc.).  My machine never blue armored in safe mode.

  Don't know if it is a hardware or software error, I did a restore of the system for three weeks before.

  The system seems to work fine now.

  All hunch that it was a mistake to orsoftware material? What can I do to avoid blue screen in the future?

  Your ideas are appreciated.

  Thank you very much

  Simon

  Hello

  Check this thread for more information using BlueScreenView, MyEventViewer and other methods
  to troubleshoot the BlueScreens - top 3 responses (+ 1 other).

  http://social.answers.Microsoft.com/forums/en-us/vistarepair/thread/3deab2fa-4000-4136-8c78-a3d22b1db009

  We can analyze the minidumps if make you it available to the SkyDrive or another file
  sharing sites.

  ZIP or download the content of the C:\Windows\minidump

  Use SkyDrive to upload collected files
  http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

  --------------------------------------------------------------------------------------------------------------

  Two main causes of this blue screen video drivers and BIOS - check with the system manufacturer
  Site for graphics (Video) card and BIOS, then on site of the manufacturer of the device for the last video. It may be
  other pilots to check there. Disable the installation of self as those who are older and if
  Updates Windows suggests a pilot just HIDE. Antivirus is another possibility.

  See methods of update driver generic in the next message.

  BCCode: 8th 0x0000008E is the same as 0x1000008E

  Cause

  Bug KERNEL_MODE_EXCEPTION_NOT_HANDLED control is a very common bug control. To interpret it, you must identify which exception has been generated.

  Common exception codes are:

  • 0xc0000005: STATUS_ACCESS_VIOLATION indicates that a memory access violation has occurred.

  Solve the problem

  If you do not have to debug this problem, you must use certain basic troubleshooting techniques:

  • Make sure you have enough disk space.
  • If a driver is identified in the bug check message, disable the driver or check with the manufacturer for driver updates.
  • Try changing video cards.
  • Check with your hardware vendor for updates to the BIOS.
  • Disable the BIOS memory options such as implementing caching or shading.

  If you plan to debug this problem, you may find it difficult to get a stack trace. Parameter 2 (the address of the exception) should identify the driver or function that caused the problem.

  If you do not know the specific cause of the exception, consider the following:

  • Hardware incompatibility. Ensure that all new equipment installed is listed in the list of the products tested Microsoft Windows market.
  • Service driver or defective peripheral system. A chauffeur service or defective peripheral system could be responsible for this error. The hardware problems, such as BIOS incompatibilities, conflicts of memory and IRQ conflicts can also generate this error.

  If the verification of the message bug list a driver by name, disable or remove that driver. In addition, disable or remove drivers or services that have been recently added. If the error occurs during the startup sequence and the system partition is formatted with the NTFS file system, you may be able to use Safe Mode to rename or to delete the faulty driver. If the driver is used as part of the start-up procedure of the system Safe Mode, you must start the computer by using the Recovery Console to access the file.

  If the problem is associated with Win32k.sys, the source of the error may be a third-party remote control program. If this software is installed, you can remove the system startup service using the recovery and then Console by removing the offending system service file.

  Check the system log in Event Viewer for additional error messages that might help identify the device or driver responsible for control of bug 0x1E. You can disable the cache in memory of the BIOS to try to resolve the error. You must also run the diagnostics of material, especially the scanner memory, which provides the manufacturer of the system. For more information about these procedures, see the manual of your computer.

  The error that generates this message may occur after the first reboot during Windows Setup, or after installation is complete. A possible cause of the error is lack of disk space for installation and the system BIOS incompatibilities. For any problems during the installation of Windows that are associated with lack of disk space, reduce the number of files on the hard disk drive target. Search and delete temporary files that you do not have to have, files hidden Internet, application backup files and files saved.chk, which contain fragments of files on disk scans. You can also use an another hard disk drive with more free space for the installation.

  You can solve the problems of BIOS by upgrading the version of the system BIOS

  BCCode: 8th 0x0000008E is the same as 0x1000008E<-- read="" this="">
  * 1151.html? order = date http://www.faultwire.com/solutions-fatal_error/kernel-mode-exception-not-HANDLED-0x0000008E-

  =============================================

  Look in the Event Viewer to see if something is reported on those.
  http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

  MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
  TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.
  http://www.NirSoft.NET/utils/my_event_viewer.html

  -------------------------------------------------------------------------

  Also this, so you can see the probable bluescreens. (If necessary)
  
  Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
  http://www.winvistatips.com/disable-automatic-restart-T84.html

  -------------------------------------------------------------------------

  It comes to my convenience store generic bluescreen:

  Here are a few ways to possibly fix the blue screen issue. If you could give the info to blue screen
  This would help. Such as ITC and 4 others entered at the bottom left. And another error
  information such as the STOP codes and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

  As examples:

  BCCode: 116
  BCP1: 87BC9510
  BCP2: 8C013D80
  BCP3: 00000000
  BCP4: 00000002

  or in this format:

  Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
  Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

  It is an excellent tool for displaying the blue screen error information

  BlueScreenView scans all your minidump files created during 'blue screen of death '.
  hangs and displays information about all accidents of a table - free
  http://www.NirSoft.NET/utils/blue_screen_view.html

  BlueScreens many are caused by old or damaged, in particular the video drivers drivers however
  There are other causes.

  You can do without if needed fail or the Vista DVD or recovery command prompt mode
  Options if your system was installed by the manufacturer.

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  You can try a system restore to a point before the problem started when one exists.

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

  -------------------------------------------------------------------------

  Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
  RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker
  (SFC.exe) program generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  The log can give you the answer if there is a corrupted driver. (Says not all possible
  driver problems).

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -------------------------------------------------------------------------

  Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
  keyboard and mouse, as well as of other major device drivers.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  How to install a device driver in Vista Device Manager
  http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  -------------------------------------------------------------------------

  How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
  quit unexpectedly
  http://support.Microsoft.com/kb/958233

  Troubleshooting, STOP error blue screen Vista
  http://www.chicagotech.NET/Vista/vistabluescreen.htm

  Understanding and decoding BSOD (blue screen of death) Messages
  http://www.Taranfx.com/blog/?p=692

  Windows - troubleshooting blue screen errors
  http://KB.wisc.edu/page.php?id=7033

  -------------------------------------------------------------------------

  In some cases, it may be necessary.

  The Options or Vista recovery disk Startup Repair

  How to do a startup repair
  http://www.Vistax64.com/tutorials/91467-startup-repair.html

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Vista SP1 does not update problems and System Restore returns a message "system restore was not entirely successful. File system and the setting of your computer has not changed"with the error code (0x80071AA7)

  0rignal title: Vista SP1 didn't update problem

  So, recently, I was on my computer of gf and noticed she had some updates, it could use his computer which included the SP1 update.  So I went through the process trying to update his computer and he has been a disaster and have had many problems and seems to have tried everything.  It has a Dell inspiron 1525 and has no CD and no key for its program of Vista.  I burned a Vista recovery disk and tried troubleshooting by using that, but have not had much luck.  When I use the Startup Repair tool there is no nothing.  So I tried to use the restore of the system with the Description of "install: Windows Vista Service Pack 1.  He had a restore point saved just before I tried to update to SP1.  Whenever I chose this method, it's but the whole process then in the end it says:

  "System restore was not entirely successful.  File system and the setting of your computer have not changed. "

  then he begins to list the details with the error code (0x80071AA7) and then gives me the option to close or 'Run System Restore"once again that is an endless loop, because I just end up with the same error each time.  If anyone has had this problem and bring myself through it.  I don't want to reinstall windows because it seems simply ridiculous and plus that she a lot of pictures on his computer and I want to get rid of those.

  If you need more information please let me know and evil provides everything I can

  Hello
   
  Follow the steps and check if the problem persists.
   
  Step 1:
   
  I suspect that your security program may be responsible for this. I would suggest you temporarily disable all security software and try the system restore.
   
  http://Windows.Microsoft.com/en-us/Windows-Vista/turn-Windows-Firewall-on-or-off
   
  http://Windows.Microsoft.com/en-us/Windows-Vista/disable-antivirus-software
   
  Note : Antivirus software can help protect your computer against viruses and other security threats.  In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.
   
  Step 2:
   
  As for installing updates is concerned, I you should install them after you put your computer in aclean boot State. There could be a third-party software in conflict with updates. Clean boot helps eliminate these conflicts.
   
  Note: Restart your machine as usual by following step 7.
   
  Aziz Nadeem - Microsoft Support

  [If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

• Virus SMART HARD drive - cannot access Admin folder or WF - error 0 x 80070005 using system restore

  original title: need help for the restoration of the system

  I got the SMART HDD virus. I thought that this one has been removed. I can access everything but my admin folder and my Windows Firewall. I tried a system restore but I get an unknown error 0 x 80070005.

  4/11 is also the furthest I can go back when there was an update. Why can't come back all other - can only be hidden by the virus too?

  Hello

  Disabled first happened to scan your system with MSE or another anti-virus program? You have scanned your system with Malware bytes? Before restoration, it is best to make sure that your system is clean. Some viruses will infect the system and also infected restore points, you did.
  MSE: http://windows.microsoft.com/en-US/windows/products/security-essentials
  Malware bytes: www.malwarebytes.org
  If you are unable to run these is normal mode, then try safe mode by pressing the F8 key for the system to start.
  I hope this helps.
  Jim