Stop the scrolling jumpy behavior

When I initially opened a window that has a scroll bar (Finder, Safari, Mail), it momentarily displays the full view of the content of the window at the top.  However, after a very short time and after that I stopped any scrolling, content jumps down from a line (or section) content, lost the material at the top of the window.

I can scroll upward to view the content at the top of the page, but when I take my hand off the mouse, after another moment that content breaks down again to lose the sight of these bits.

For example, on this forum, the black line on top (with different options 'tab' white text) is lost.  In a window of Finder, in list mode, this is the first line of text that jumps out of sight.  In Mail, it is the first item in the list that moves from view (for the list of messages) and it is the upper bits of the message in the messages pane.

It doesn't all the time but often enough to be annoying.  FWIW, oddly enough, I don't think I'll have this behavior when I force a scroll to the top of the window using the trackpad.

Is there a way to stop this behavior to jerk upward?

Greetings, keriah!

Welcome to Apple Support communities.  From what I understand from your description, it looks like at any time, you open an application that displays more content of the screen and you stop scrolling, your screen is "jump" to the next page/section/line by itself without any intervention on your part.  I can certainly understand why you contacted us about this!  I would find it difficult to read what's on my screen, if the content "jumped" every time I removed my hand my mouse. I'd be happy to help in any way I can.

First of all, you don't mention what version of Mac OS X you have.  Update software on your MacBook is always recommended and would make sure to have the latest versions of Safari, Finder, Mail, and other applications included in Mac OS X.  The following documents will help you back up your MacBook and update your operating system:

Use Time Machine to back up or restore your Mac

Update the software on your Mac

You mention using a mouse, and that this behavior of the screen will not occur when you use the trackpad integrated.  Is an Apple mouse (wireless Magic Mouse or USB model)?  If it's a third party mouse (not made by Apple), then you will need to check with the manufacturer to see if they could have updated drivers for it, or if there might be some settings that cause this problem.  Another useful troubleshooting step would be to try this in a user account 'test' to see if it happens there, too.  Who would tell us if the question is to scale the system, or simply in your account.  Use these instructions to create a user 'test'

How to test a question in another account on your Mac.

From your MacBook in safe mode can help determine if starter or connection elements are originally your scrolling problem.  It also removes the font caches, hiding the kernel and other files of the system cache.  Title of the article says it's to El Capitan (OS X version 10.11), but the instructions are the same for other versions of OS x:

OS X El Capitan: start in safe mode

Have a great week!

Tags: Notebooks

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