stops working when you access hotmail account by using outlook

When I try to access my hotmail account by using Outlook, I get a message that nightly stopped working. I don't have to take action after connecting to the account to do this, and it happens every time. I use yahoo mail without problem.

The application databases

Name: Firefox
Version: 29.0a1
User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x 64; RV:29.0) Gecko/20100101 Firefox/29,0

Reports of incidents for the last 3 days

All Crash reports

Extensions

Important change preferences

accessibility.typeaheadfind.flashBar: 0
Browser.cache.Disk.Capacity: 358400
Browser.cache.Disk.smart_size_cached_value: 358400
Browser.cache.Disk.smart_size.first_run: false
Browser.cache.Disk.smart_size.use_old_max: false
browser.places.smartBookmarksVersion: 6
browser.sessionstore.upgradeBackup.latestBuildID: 20140118030204
Browser.Startup.homepage: http://xfinity.comcast.net/?cid=insDate07102013
Browser.Startup.homepage_override.buildid: 20140118030204
Browser.Startup.homepage_override.mstone: 29.0a1
dom.mozApps.used: true
DOM.w3c_touch_events.expose: false
extensions.lastAppVersion: 29.0a1
GFX. Direct3D.last_used_feature_level_idx: 0
GFX. Direct3D.prefer_10_1: true
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1390175426
places. History.expiration.transient_current_max_pages: 104858
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true

Print.printer_Microsoft_XPS_Document_Writer.print_bgcolor: false
Print.printer_Microsoft_XPS_Document_Writer.print_bgimages: false
Print.printer_Microsoft_XPS_Document_Writer.print_colorspace:
Print.printer_Microsoft_XPS_Document_Writer.print_command:
Print.printer_Microsoft_XPS_Document_Writer.print_downloadfonts: false
Print.printer_Microsoft_XPS_Document_Writer.print_duplex:-2147483571
Print.printer_Microsoft_XPS_Document_Writer.print_edge_bottom: 0
Print.printer_Microsoft_XPS_Document_Writer.print_edge_left: 0
Print.printer_Microsoft_XPS_Document_Writer.print_edge_right: 0
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Print.printer_Microsoft_XPS_Document_Writer.print_evenpages: true
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Print.printer_Microsoft_XPS_Document_Writer.print_footerright: & D
Print.printer_Microsoft_XPS_Document_Writer.print_headercenter:
Print.printer_Microsoft_XPS_Document_Writer.print_headerleft: & T
Print.printer_Microsoft_XPS_Document_Writer.print_headerright: & U
Print.printer_Microsoft_XPS_Document_Writer.print_in_color: true
Print.printer_Microsoft_XPS_Document_Writer.print_margin_bottom: 0.5
Print.printer_Microsoft_XPS_Document_Writer.print_margin_left: 0.5
Print.printer_Microsoft_XPS_Document_Writer.print_margin_right: 0.5
Print.printer_Microsoft_XPS_Document_Writer.print_margin_top: 0.5
Print.printer_Microsoft_XPS_Document_Writer.print_oddpages: true
Print.printer_Microsoft_XPS_Document_Writer.print_orientation: 1
Print.printer_Microsoft_XPS_Document_Writer.print_page_delay: 50
Print.printer_Microsoft_XPS_Document_Writer.print_paper_data: 1
Print.printer_Microsoft_XPS_Document_Writer.print_paper_height: 11 h 00
Print.printer_Microsoft_XPS_Document_Writer.print_paper_name:
Print.printer_Microsoft_XPS_Document_Writer.print_paper_size_type: 0
Print.printer_Microsoft_XPS_Document_Writer.print_paper_size_unit: 0
Print.printer_Microsoft_XPS_Document_Writer.print_paper_width: 8.50
Print.printer_Microsoft_XPS_Document_Writer.print_plex_name:
Print.printer_Microsoft_XPS_Document_Writer.print_resolution: 1065353216
Print.printer_Microsoft_XPS_Document_Writer.print_resolution_name:
Print.printer_Microsoft_XPS_Document_Writer.print_reversed: false
Print.printer_Microsoft_XPS_Document_Writer.print_scaling: 1.00
Print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fit: false
Print.printer_Microsoft_XPS_Document_Writer.print_to_file: false
Print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_bottom: 0
Print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_left: 0
Print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_right: 0
Print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_top: 0
Print.printer_Samsung_ML - 2010_Series.print_bgcolor: false
Print.printer_Samsung_ML - 2010_Series.print_bgimages: false
Print.printer_Samsung_ML - 2010_Series.print_colorspace:
Print.printer_Samsung_ML - 2010_Series.print_command:
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Print.printer_Samsung_ML - 2010_Series.print_duplex:-2147483571
Print.printer_Samsung_ML - 2010_Series.print_edge_bottom: 0
Print.printer_Samsung_ML - 2010_Series.print_edge_left: 0
Print.printer_Samsung_ML - 2010_Series.print_edge_right: 0
Print.printer_Samsung_ML - 2010_Series.print_edge_top: 0
Print.printer_Samsung_ML - 2010_Series.print_evenpages: true
Print.printer_Samsung_ML - 2010_Series.print_footercenter:
Print.printer_Samsung_ML - 2010_Series.print_footerleft: & PT
Print.printer_Samsung_ML - 2010_Series.print_footerright: & D
Print.printer_Samsung_ML - 2010_Series.print_headercenter:
Print.printer_Samsung_ML - 2010_Series.print_headerleft: & T
Print.printer_Samsung_ML - 2010_Series.print_headerright: & U
Print.printer_Samsung_ML - 2010_Series.print_in_color: true
Print.printer_Samsung_ML - 2010_Series.print_margin_bottom: 0.5
Print.printer_Samsung_ML - 2010_Series.print_margin_left: 0.5
Print.printer_Samsung_ML - 2010_Series.print_margin_right: 0.5
Print.printer_Samsung_ML - 2010_Series.print_margin_top: 0.5
Print.printer_Samsung_ML - 2010_Series.print_oddpages: true
Print.printer_Samsung_ML - 2010_Series.print_orientation: 1
Print.printer_Samsung_ML - 2010_Series.print_page_delay: 50
Print.printer_Samsung_ML - 2010_Series.print_paper_data: 1
Print.printer_Samsung_ML - 2010_Series.print_paper_height: 11:00
Print.printer_Samsung_ML - 2010_Series.print_paper_name:
Print.printer_Samsung_ML - 2010_Series.print_paper_size_type: 0
Print.printer_Samsung_ML - 2010_Series.print_paper_size_unit: 0
Print.printer_Samsung_ML - 2010_Series.print_paper_width: 8.50
Print.printer_Samsung_ML - 2010_Series.print_plex_name:
Print.printer_Samsung_ML - 2010_Series.print_resolution: 1065353216
Print.printer_Samsung_ML - 2010_Series.print_resolution_name:
Print.printer_Samsung_ML - 2010_Series.print_reversed: false
Print.printer_Samsung_ML - 2010_Series.print_scaling: 1.00
Print.printer_Samsung_ML - 2010_Series.print_shrink_to_fit: false
Print.printer_Samsung_ML - 2010_Series.print_to_file: false
Print.printer_Samsung_ML - 2010_Series.print_unwriteable_margin_bottom: 0
Print.printer_Samsung_ML - 2010_Series.print_unwriteable_margin_left: 0
Print.printer_Samsung_ML - 2010_Series.print_unwriteable_margin_right: 0
Print.printer_Samsung_ML - 2010_Series.print_unwriteable_margin_top: 0
privacy.sanitize.migrateFx3Prefs: true
Storage.vacuum.Last.index: 1
Storage.vacuum.Last.places.sqlite: 1389307622

Graphics

Description of the adapter: Intel(r) HD Graphics 4000
Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
RAM card: unknown
Device ID: 0 x 0166
Direct2D Enabled: true
DirectWrite Enabled: true (6.3.9600.16384)
Driver date: 01/10/2013
Driver version: 10.18.10.3316
GPU #2 Active: false
GPU accelerated Windows: 1/1 Direct3D 10
Vendor ID: 0 x 8086
WebGL Renderer: Google Inc. - ANGLE (Intel(r) HD Graphics 4000 Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: false
AzureCanvasBackend: direct2d
AzureContentBackend: direct2d
AzureFallbackCanvasBackend: Cairo
AzureSkiaAccelerated: 0

JavaScript

Incremental GC: true

Accessibility

Enabled: false
Prevent accessibility: 0

Versions of the library

NSPR
The expected minimum version: 4.10.3 Beta
Version: 4.10.3 Beta

NSS
The expected minimum version: 3.15.5 based ECC Beta
Version: 3.15.5 based ECC Beta

NSSSMIME
The expected minimum version: 3.15.5 based ECC Beta
Version: 3.15.5 based ECC Beta

NSSSSL
The expected minimum version: 3.15.5 based ECC Beta
Version: 3.15.5 based ECC Beta

NSSUTIL
The expected minimum version: 3.15.5 Beta
Version: 3.15.5 Beta

How do you get the message:

  • Firefox crash dialog
  • (DO NO ANSWER) on the title bar of window
  • Windows dialog box

You can try the site Firefox Safe Mode? It is a standard diagnostic tool to circumvent interference by extensions, disable hardware acceleration of graphics, disable JavaScript compilers and disable some custom settings. More info: questions to troubleshoot Firefox in Safe Mode.

You can restart Firefox in Mode safe help

Help > restart with disabled modules

In the dialog box, click on 'Start mode safe' (not Reset)

Any difference?

Tags: Firefox

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