"Storage insufficient to create the shadow copy storage file or other shadow copy data"(0x8004231F). "

I have Windows Vista Home Premium (32 bit) and you cannot create a system restore point.  Despite all attempts, I keep getting the error message "storage insufficient to create the shadow copy storage file or other shadow copy data"(0x8004231F). "  There is a large hard drive space (90 GB free with)< 70="" gb="" used). ="" how="" can="" this="" be="">

Hi rebick,.

 

Welcome to Microsoft Answers Forums.

We would like to get more information about you to help solve your problem. You better, please answer the following questions.

  • When was the last time it worked?
  • Remember to make changes to the computer recently?

First of all, I would say that you unplug any external drive connected to the computer except the keyboard and mouse.

This error message can occur if there is some system files corrupted on your computer. Suggest to run a SFC scan, which would be a search for system files corrupted on the computer and replace them.

Scan SFC enforcement procedure:

1. click on the Start button

2. on the Start Menu, click all programs followed by accessories

3. in the menu accessories, right-click on command line option

4. in the drop-down menu that appears, click the "Run as Administrator" option

5 If you have the enabled User Account Control (UAC) you will be asked to consent to the opening of the command line. You simply press the button continue if you are the administrator or insert password etc.

6. in the command prompt window, type: sfc/scannow then press enter

7. a message is displayed to indicate that "the analysis of the system will start.

8. be patient because the analysis may take some time

9. If all the files need replace SFC will replace them. You may be asked to insert your Vista DVD for this process to continue

10. If all goes although you should, after the analysis, see the following message "Windows resource protection not found any breach of integrity.

11 after the scan finished, close the command prompt window reboot the computer and check.

The analysis may take some time, so be patient. Windows allows to fix corrupt or missing files it finds. If the information of the installation CD is required to fix the problem, you may be asked to insert your Windows Vista.

For more information please visit the link below.

How to repair the operating system and how to restore the configuration of the operating system to an earlier point in time in Windows Vista

http://support.Microsoft.com/kb/936212

If the step above does not resolve the issue, I would say that you create a new user on the computer account.

Log on to the new user account and check if you can create a system restore point.

  1. Open user accounts by clicking the Start button, clicking Control Panel, clicking user accounts and family safety, then clicking on user accounts.
  2. Click on manage another account. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
  3. Click on create a new account.
  4. Type the name you want to assign to the user account, click an account type, and then click on create an account.

 http://Windows.Microsoft.com/en-us/Windows-Vista/create-a-user-account

Halima S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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