STORE ALU, 1 TB 3.5 "only appear not

Hello

I have a Toshiba STORE ALU 1 TB 3.5-INCH that was working fine until a few days ago, when we went.

Now, when I turn it on, the indicator it works (turns red first and then to blue), but the drive does not appear on one of my PC (Windows).

I tried to connect to all the different USB ports but no luck.
I can't see it in the device either Manager.

Any suggestion would be appreciated...

Thank you

Shankar

Hello

Have you tried to plug the drive external DRIVE on another computer?

I found this FAQ from Toshiba on the Toshiba Stor.E Alu (3.5 "- 1 TB - USB 3.0")
http://APS2.toshiba-tro.de/KB0/SPD4603LW0000R01.htm

It is said that the AC adapter or the AC adapter cable may be broken
But from my point of few, the HARD Drive LED (indicator) show the status of the HARD drive.
The HARD disk is turned on and that for this purpose, the power seems to be correctly provided on the HARD drive.

This means that the cable and the AC adapter should be OK.
I think that in your case the HARD disk (inside) may be broken.

Tags: Toshiba

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