Strange colors

Hello

A few days ago I pulled to the top of my Pavilion dv6 3240us and he did something weird. The colors are a little unhinged.

Bright white area shows as Cyan and dark (black) are a kind of Burgundy or dark red.  I can adjust the contrast a bit down and the brightness up to-13 and cyan for the most part goes, but the dark areas are still more red.

I update the drivers and the catalyst app and did a full update of Windows 7 (which took almost 24 hours and it still wants more time) without success.

How has it happened? One day it worked perfectly, and he stopped normally. The next day, it was screwed. Nothing happened to the machine between these periods. I would like to show you the pictures but I found that screenshots of him appear normal on other machines, for example: my office.

At one point yesterday when I tried to play a game on the problen suddenly cleared up. It lasted a few minutes before returning the State screwed up.

I write about; It does not work. But trying to watch videos or photos more or games looks really wild, too strange to see what is happening several times.

I tried looking for answers but describing in a few words, well that doesn't really work.

I'd appreciate it wholeheartedly any guidance I can get on it.

Thank you

Ken

Hello @sepulchre10,

I understand that your laptop displays a strange assortment of colors on an intermittent basis, and I would be happy to guide you to a resolution!

In accordance with the guidance in this document on the resolution of a dispute with screens of laptop (Windows 7 and Windows 8), the appearance of discoloration indicates a problem with the display or other hardware of the laptop. Since there is no settings or corrective actions for this condition, I recommend you contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number.

http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

I hope this helps!

Concerning

Tags: Notebooks

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