Strange mouse problem

I have a new laptop HP 8440 and I'm having a very strange mouse problem.  The point of the mouse on the screen from time to time will crawl slowly towards the top of the screen.  This occurs when you use the Touchpad mouse or when you use a USB optical mouse.  The mouse buttons remain active and navigation mouse continues to function (so I can pull the mouse down of his craawl), but he continued to creep upward.

This does not happen all the time and 'fixed' after 5 minutes of me being frustrated.  I don't think this is driver-related, but my mouse driver is 5.1.2600.0

Any ideas?

Hi Pappytopp,

1. run the troubleshooter from the link below: hardware devices do not work or are not detected in Windows:http://support.microsoft.com/gp/hardware_device_problems

2. also try to disable the touchpad then use the optical mouse and check the results.

With regard to:

Samhrutha G S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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