Strange sync problem blackBerry Smartphones

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• Internet problem blackBerry Smartphones - untrapped exception

  I recently reset my phone that I had a battery problem, so I removed and installed the firmware again.
  But since my phone wouldn't let me go to facebook both via internet and app when I go on the app, it says 'unable to connect to the facebook server please try again' and on the internet it just says: "unable to load the page" but the internet charges other pages very well another problem is that when I open and close the internet it says "eception exception : java.lang.error'

  This problem occurred only since I reinstalled the firmware.

  Someone knows how to fix this?

  Hello and welcome to the community!

  After the updates, I still propose that the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try to reload your OS again, but maybe with a few twists to try to identify the cause... for example:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  Good luck and let us know!

• Subfolders and Inbox Sync to blackBerry Smartphones

  My mail detaches a Microsoft Exchange Server. In Outlook, I have subfolders in my Inbox. When I sync or reconcilliate only these subfolders that I slipped and fell in the messages (and only those who, after the initial synchronization) are visible. Subfolders containing a rule created in outlook for messages to go directly to those who do not display messages; However, I can see all the subfolders. I'd love to synchronize all messages for all the sub folders and be able to view them. FYI, I have the default setting of 30 days on the phone and all the messages in Outlook are only 3 weeks.

  Hello and welcome to the community!

  I'll guess that you're on Blackberry Enterprise Service (as opposed to OWA via BIS). You may need to work with your BES admins for all this:

  • KB04297 How to configure the folder redirection to receive e-mail messages sent to folders other than the Inbox

  But I'm not sure exactly what you're looking for. If you want to show on your BB, messages in these folders that existed already at the time wherever your BB was originally set on BES, who is not quite possible. Some may be able to be made available on your BB, but BB are not only designed as complete a replica of the mailbox... rather, they are designed to help work with the new emails. For some older posts, have your BES admins investigate it thus:

  • KB13292 Not all e-mail messages are received on the BlackBerry smartphone after the enterprise activation process

  Good luck!

• Problem blackBerry Smartphones with SMS notification on my 9780

  My Bold 9780 has started reading my SMS messages aloud. It's very irritating, especially if I'm sitting in a meeting!

  He only reads TEXT messages and emails not.

  I know I must have changed a parameter by mistake, I can't find this function in the menus to turn it off.

  Can anyone help please?

  Spin the 6.0.0.706

  Thank you

  Hello becon1417

  To clarify, when you receive a new text message he read your text message, to the right!

  If it is then can you confirm if you have installed any 3rd party app that does this, you Homescreen go to Options > device > application > locate and delete such a request.

  KB10040 : How to view or delete the application installed on a blackberry smartphone

   

  Or let us know if I misunderstood your message.

• Problem blackBerry Smartphones Software Update

  Hi all

  I have a serious issue here.

  I tried to upgrade my software today to ver *. 181 everything was fine except when my phone data had to be restored back (step 10 of 10). Where is my application crashed and I had to reboot my Desktop Manager. But now he don't ask me to restore data, or update anything.

  Anyone with a clue that, how can I restore my data that was backed up to my Desktop Manager.

  Thank you

  Ramirez

  Search your entire hard disk for files with the extension of the RPI (*.ipd). What are the backup files created by DTM. Choose which is the correct (very probably by the time of the file) and then use it as a source for restoring:

  • KB10339 How to restore data from a backup file to a BlackBerry smartphone

  Good luck and let us know!

• Sync contacts blackBerry Smartphones Outlook 2007/Desktop 5.0

  I am a relatively new user of Blackberry (4 months).  I sync my Blackberry Curve 8330 with Outlook 2007 on a windows using Blackberry Desktop v 5.0.  While the right of the logic of the calendar synchronization, the contacts are not.  It seems that when I sync Outlook to the Blackberry, it just seems to ADD contacts, rather than MERGE them.  You can imagine that it means that the number of contacts on my Blackberry keeps on growing, with obvious duplicates.

  Note: I don't '1 way', that I need not change on my contacts on the Blackberry transfer to Outlook.  It's a one-way street.  In addition, I know the work around - from time to time, I'm doing a "replace contents" when I synchronize so that all of the contacts on the Blackberry are deleted and new Outlook contacts are transferred.  Because I have about 4000 contacts, he is a rather slow process, and I don't want to do it every time.

  Thank you.

  Thank you.  That "reset" seemed to have worked.   We'll see after I do some modifications, etc.

• Problems sync outlook blackBerry Smartphones and blackberry Pearl 8110

  I have a similar problem with my Blackberry Pearl 8110, Desktop Manager 5.01 and Outlook 2003 SP3.

  When I try to synchronize my contacts from my Blackberry to Outlook, the process gets thru 'Read in the device address book' 90 and 90 files without problem.  It starts the process following "Treatment Device Address Book" and gets 86 90 files and stops and a pop error message window: [title bar] Intellisync. It has a red circle with 'X' white and says "Unable to read data from application." with an ok button.

  I uninstalled Desktop Manager 5.01 twice, deleted the folder Intellisync following "KB11703" with no luck.

  In the Intellisync [C:\Documents and Settings\\Application Data\Research in Motion\BlackBerry\Intellisync] folder I found this file: PtTrace.log (see below):

  Tue Dec 08 22:10:40 2009 - Intellisync Log file.

  {22:10:40.593: create an empty table C:\DOCUME~1\SonicXP\APPLIC~1\RESEAR~1\BLACKB~1\Intellisync\{10A31DA6-8BF9-4767-9C2E-E4C4F4FF2310}. CFG\TABLES. ITB a.\startup.cpp line 500
  {22:10:40.609: empty table file C:\DOCUME~1\SonicXP\APPLIC~1\RESEAR~1\BLACKB~1\Intellisync\{10A31DA6-8BF9-4767-9C2E-E4C4F4FF2310}. CFG\TABLES. ITB a.\startup.cpp line 519
  {22:10:42.656: create an empty table C:\DOCUME~1\SonicXP\APPLIC~1\RESEAR~1\BLACKB~1\Intellisync\{C0116ED9-D020-4BF3-A38E-08A5B02C2528}. CFG\TABLES. ITB a.\startup.cpp line 500
  Tue Dec 08 22:10:44 2009: error 0 x 83110005.-2096037883.0 a.\syncconfigmanager.cpp line 1137
  Tue Dec 08 22:10:45 2009: error could not load CXLServer1.dll in the product directory... 4005.\callback.cpp line 3610
  22:11:07.343:
  22:11:07.343: start Session ILX, Source = Microsoft Outlook, target device =
  22:11:07.359:
  22:11:07.359: from Standard synchronization
  22:11:07.406: Phase = 10, user = XXXXXXXX: reading data from the device address book
  Tue Dec 08 22:11:18 2009: error could not retrieve the field on the device.4238 to the RIM: DeviceIConnector.cpp line 780
  Tue Dec 08 22:11:18 2009: error 4018.4018 to la.\sdk_data.cpp line 2494
  Tue Dec 08 22:11:18 2009: error 4018.0 on line 208 de.\cilfield.cpp
  Tue Dec 08 22:11:18 2009: Birthday.4018.0 error at line 463 la.\cilrec.cpp
  Tue Dec 08 22:11:18 2009: error 4018.0 to la.\ciltrans.cpp line 589
  Tue Dec 08 22:11:18 2009: error 4018.4018 a.\ilx_sdk.cpp line 256
  22:11:18.625: translation unit status: user = XXXXXXXX, rc = 74, Phase = 10, TrErr = 4018, SysErr = 0 to the 596 ligne.\xlatev3.cpp
  22:11:18.640:
  22:11:18.640: end of Session ILX, time = 11,000 seconds

  Don't know what to do, I hope I don't have to do a factory reset on my phone.  ANY HELP WOULD BE GREATLY APPERICATED! Thank you!

  Anthony

  [It was an original message on 03/03/2009 and I still have the same described problem above.] sdgardne replied to my post:

  Try the steps in this KB:

  • KB02048 "Unable to read application data" error when configuring or synchronization of data from the organizer with BlackBerry Desktop Manager

  Honestly, it sounds like a bad record... If you can refine what folder and delete it, maybe then things move on.

  But the KB02048 is therefore more accessible because RIM has either deleted from the Knowledge Base or?

  Help! I STILL NEED HELP WITH THE QUESTION, I WAS NOT ABLE TO SYNC MY CONTACTS FOR OVER A YEAR NOW!

  I couldn't find a solution for this, ANYWHERE so I just decided to fix this problem just upgrade to the new version of the BlackBerry Desktop version 6.0.0.40 software. And now, ALL my contacts synchronize with a problem.

  Also from the beginning of this problem and now I have also improved my Outlook 2003 to 2007 and then to 2010.

  So I do not know if the combo of doing all this software update fixed the issue of the contact crupt but its market not now and that's what I need.

• Sync bluetooth blackBerry Smartphone problems

  New to the family of BBerry, palm used to date.  computer and BBry have paired but Office Manager | connections Bluetooth option is grayed out, cannot select.  Searched all the help that I can and all I can find are solutions to the cases where the units don't pair.  Any ideas out there?

  Well, I guess that if someone wants to help, they will need some info

  BBry - 8330 model

  Director of office v4.5

  Win XP v 3

  USB sync works without a problem (although I do not check all records of the changes rather than maintain a database of only changed records...)

  ONLY one reported so far to use the native drivers BT, I'll try it, but is it logical that devices have paired?  A hard time finding the drivers for BT

  Hello!

  I don't know if you have them already, but here is the official RIM instructions for the use of BT for the integration of DTM:

  http://www.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB04132&SLIC...

  I hope something in there will help you to solve this problem.

  See you soon!

• Sync bluetooth blackBerry Smartphone problem

  New to the family of BBerry, palm used to date.  computer and BBry have paired but Office Manager | connections Bluetooth option is grayed out, cannot select.  Searched all the help that I can and all I can find are solutions to the cases where the units don't pair.  Any ideas out there?

  Well, I guess that if someone wants to help, they will need some info

  BBry - 8330 model

  Director of office v4.5

  Win XP v 3

  USB sync works without a problem (although I do not check all records of the changes rather than maintain a database of only changed records...)

  Hi cpeneff and welcome to the forums!

  There is a thread of introductions, the real work happens on the forums of the device!

  Open a thread on the 8330 forums, and we can give you some advice.

  Meanwhile, make sure your PC is not working native windows drivers,

  a battery replacement by the PC manufacturer.

  Thank you

  Bifocals

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB04132&sliceId=1&docTy...

• Problems sync outlook blackBerry Smartphones and blackberry

  It's my first message and request information and/or assistance. I have a Curve 8330 and love it. However a day or there, I met with my blackberry with outlook sync issues, 2003. The problem seems to be an exception in the exception is "the exception unknown software exception (0xc0000409) occurred in the application at location 0x07c3835d" desktopmgr.exe, I removed the Manager and reinstalled but it continues to fail in the same place. So now I have to keep two sets of books is a real pain. I expect that there may be an invalid date, but have no idea how to find him. Any suggestions would be greatly appreciated.

  Dgyeaw

  Hello dgyeaw and welcome to support forums

  First try and delete the Intellisync folder and then try to synchronize again. Try the steps in this KB article

  http://www.BlackBerry.com/BTSC/KB11703

  What part on the synchronization stops to? During the calendar, address book, etc.? If she keeps in check stop even this database on the BlackBerry may be damaged and we would have to delete it and synchronize with Outlook.

• Problem of sync to blackBerry Smartphones

  I have loaded the desktop software on my new computer which is 64-bit, Vista. The first time I tried to sync, I get an error 'unknown' and is no longer syncs. The software worked well on the 32-bit system. All solutions?

  I use 4.7 and using Windows Vista 64 with no problems.  Just the one I posted earlier about administrative rights.

• Problem of sync/default blackBerry Smartphones calendar

  Hi all

  I've searched the forums and although some things are similar, they do not resolve this problem. (btw on 4.7.0.78 latest software, office software v 4.7)

  My software synchronizes my storm very well, with outlook 2007. Contacts, calendar, notes, etc. tasts, all go forth, very well. The settings are configured for two-way synchronization with a notification about the conflicts.

  However, I noticed that on my BB calendar entries are not making it in my outlook calendar. Invesitgation shows that he is (maybe) because calendar entries I added go to one of 4 Calenders I on the storm. First of all, I was unaware that I had more than one... but it seems I do... that are...

  1. the default device

  2 email1

  3, Email2

  4 Facebook

  I did not ask that it creates 2-4, it's just... did! in any case...

  All entries that come up during the storm of Outlook are listed under the device default calendar. If I try to add a new entry on the storm, I have only the option at the top to ' send for help: "and then the last 3 calendars. It does not list the first one, peripheral by default, which is all I want anyway.

  Then I tried to change an old entry to move it from one calendar to the other and you can not do this - it is greyed out.

  So, I tried to select (view) just the device default calendar, using menu > select Calendar > default device. It works because it displays the device default calendar, but even in this case, if you try and add a new calendar entry there still gives you other options of three calendar - add you one, and then when registering, it seems not have entered, because you look at only the device default calendar! In the back he actually saved it in the timing of course.

  Then...

  I don't like how I do - I am very happy to remove the 3 calendars I does not use and didn't really feel like there anyway... but I can't work on how do! Or, I want to be able to add a calendar entry to the calendar device fault on my BB... but it doesn't seem to let me do!

  Any help would be greatly appreciated.

  Huge.

  Hi guys.

  Ok. I discovered how to do this. Basically, Vodafone (carrier) sends two service for each email account CICAL and CMIME books. CMIME is based on messaging and CICAL is based on the calendar wireless. So she instantly sets up a new calendar. As to why he removed the default device as the default device, I don't know. But, if you go to settings > advanced > Service books and remove the CICAL associated email accounts it default to the standard calendar and then re-synchronization sorts all calendar entries.

  It seems that the Facebook app adds an CICAL service book too, which can not be stopped and just needs deletion. It seems that every time you reload it adds also, which is a huge pain in the anus... but I have not yet studied in the facebook app to see if that can be turned off...

  Interestingly, when itdid delete all 3 of my calendar, it always showed one of the email accounts, but it seemed like a ghost image. I then did the last update of the software (which makes the storm throughout MUCH faster btw) and he allowed that now I'm at square one, where I should be.

  Unfortunately, if vodafone never send me the service once again books, you must go through this process all over again because it will add new Calenders to your e-mail accounts - no idea if of other carriers to do this.

  But there you go. Problem solved.

  Thanks for everyone help anyway!

• Problem of strange Email from blackBerry Smartphones. Emails show as read in outlook when delivered to the blackberry phone

  Background:

  our company has recently migrated from Exchange Server 2003 to Exchange Server 2010.

  All of our blackberry phones use the provider service, so no BIS/BES participates in our side.

  Before the migration to exchange 2010, everything was fine.

  However, we started to notice what follows with the accounts migrated to exchange 2010:

  The user receives an email in his 2007 Outlook e-mail client.

  the user does not read the message, the message shows as unread.

  BlackBerry survey involved provider, connect to our exchange 2010, the voting user account. As soon as this happens, the email gets "read" in outlook, but pronounced as "unread" in the blackberry phone.

  I would like some advice about what to do next or maybe there's something related to exchange server 2010 or my service providers.

  I tested it with my blackberry 9000 and is happening exactly as described.

  Thank you

  Hey eaperezh,

  Thanks for the information.

  There is an article on this topic: www.blackberry.com/btsc/KB03913

  To resolve this issue: integrate accounts as OWA or IMAP or to configure a rule to redirect to the exchange server to forward to another address or address BlackBerry.

• Problem blackBerry Smartphones with Office Outlook 2010 sync software

  I have 2 new computers;

  Dell Inspiron One running Windows 7 (64) and desktop software works fine with Outlook 2010.

  Samsung R530 laptop computer under windows 7 (32) bits and Desktop is not related to Outlook 2010.

  I tried to install version 6 which did not work. I also tried since version 5 and the upgrade and it does not work.

  Any suggestions would be welcome.

  Thanks, I've tried most of the solutions, but does not yet. I'll try again in the morning and let you know how me.

• All of a sudden didn't Sync for blackBerry Smartphones

  Suddenly from 13/10/14 my sync: Curve 8520 to Outlook 2010/Windows 8 via the USB port has failed. Message on the desktop software: cannot load the previous settings Organizer to synchronize Organizer data between my computer and my BlackBerry smart phone.

  I tried to reset the "organiizer data select Synchronize" on the software and get the message that: the Organizer on your computer applications is not supported and suggested I check with Blackberry applications that are supported.

  Of course, BlackBerry supports Outlook. I have checked my Microsoft updates and find out who is a security for Outlook update has been downloaded and installed on 10-12-14 and wonder if this is the problem? Any help would be appreciated please.

  Thanks FrankieS, this solves the problem.