Strike number CP 2025 printer cleaning/fault

Hello

My company has invested in an HP CP2025 printer a couple of weeks, that is used on the network of eight or nine people.

However, there is a problem where, after printing several pages, generally 3 pages, the printer goes into cleaning for a while and then comes up with a fault typing error. At this stage you hav press OK on the printer to continue the process. And then it repeats.

The printer decides to print some pages twice, but not all of them also and it seems to be no pattern in which one she repeats.

Any help will be appreciated, because I can't work this.

Thanks in advance.

Hi all

We just got a new CP2025 gave us last night at our Church.  I am the tech administrator for the Church, so it was my task to install the printer with connection of the printer drivers.

When we (me and pastor) installed the drivers from the printer and print a test page, we had those little dots on one side of the paper.  Thinking that it is just a toner sedentary, I took each individual toner cartridge, he trembled and succeeded him.   Always had the points.

So, we looked at the documentation supplied with the printer.  Nada on what to do.  Says "For the resolution of problems, call HP Support."  Then I give the floor.  the hours are from 8 to 8 East, so they are closed.

My pastor calls for HP support today - the tech told him that "cartridges of toner in a printer that has remained in the warehouse will be deposited."  You must clean and calibrate the printer to remove it. ' So he did, and the points disappear.

This is - why isn't that one of the installation steps in the paper documentation that came with the printer?  We have cleaned the printer last night, and calibrating it, it is not very clear on how to do it.

Tags: HP HP Printers

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