Stuck on the screen "Please wait" or "Configuring windows. Do not turn off your computer.

I'm under 64-bit Windows 8

Apparently, I scanned my system with a complete analysis of the system (AVAST) and my computer left thinking that it would take several hours. When I came back, my computer automatically shut down because it was left idle for about 4 hours. I don't know if the scan is finished. When I try to start, the screen becomes screen stuck on "Please wait" or "windows setup. Do not turn off your computer.

I already tried to go on the System Recovery Options screen, then will solve the problems, then Advanced Options, but I tried everything what it and the problem persists even when I tried to start in safe mode. I tried to go to the command prompt, and then type sfc / scannow, but he says he cannot parse now. I also tried chkdsk / R, but it said the same thing. I don't know how to run cmd as administrator from the System Recovery Options.

So now I tried to use system restore, but I'm stuck on the logo of windows for about 1 and a half hour. I don't know if I have to wait for it or it is already blocked. In other forums I've read, they were using only the Group of drive 'C:' connected with system restore. Should I do this?

I think to delete AVAST or turn it off somehow.

Please help me.

Problem solved

I would like to share how I solved the problem. I was able to start using the windows 8 cd and in the window that asks you the language of the windows 8 needs to be installed, you can see below "computer repair".

After clicking on it, it automatically prompts me for advanced boot parameters. First I tried the auto repair, but it says the same thing, '.. '. can't fix right now... »
So I tried the option "pc refresh. I waited a few minutes to cool to do and after the process, it is more hung please wait screen when starting.

Once connected, I installed programs have been removed. In the local disk files, there is a new "windows.old folder ' showing all programs that I have the old system. Re-install program is easy and the best thing is that I have my computer back.

My deep gratitude to those who helped me. Thank you!

Tags: Windows

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