Studio 1535 with white screen and "ERROR CODE: 0321 LCD EDID - EDID EEPROM ACCESS IMPOSSIBLE.

Studio 1535 (laptop with Vista and NOTE from the ADMIN: tag removed in accordance with the Service Privacy Policy > suddenly, showing no display a few days ago.)  I tried to unplug the power cord and the battery, and make a stop by pressing the power button, but none of these methods have had no effect.  I got nothing else than a white screen, but when I fix a monitor external, everything works fine on the external monitor.

Also, I have the flashing volume control keys and I was wondering if this could be a clue to what is happening and what needs to be corrected?  The Mute key and the Volume up key flashing on and outside at the same time.  The low Volume key is regularly.

Then I run the diagnostic test that I had "ERROR CODE: 0321 LCD EDID - UNABLE to ACCESS EDID EEPROM '

No idea if this could be a backlight or LCD question, question of video chip or broken cable?    Thank you!

Hi JITeglia,

I suggest you to replace the LCD LVDS cable on the system first, since it is the cheapest part. If the system is still facing the same issue to replace the LCD screen.

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    7. open whatsapp again. It should work now.

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