Studio XPS 13 "Audio Popping/idle

I don't understand what it is with these new laptops coming out these days. It's as if the companies that sell them are fully testing at all. I don't do random accusations, I am talking about first-hand personal experience, purely.

About two months ago I bought the 13 "Macbook aluminum. I never liked the Mac OS a lot, so I installed Vista Home Premium using Boot Camp. First thing I noticed when I played any music, videos or games, audio at regular intervals would play way slowed down, and separate crackles can be heard in the background. So I did some research and found out it was because of the the network adapter driver Broadcom Wireless N having some compatibility issues. After updating the driver, the problem has been resolved. But I was not satisfied with the way in which the trackpad worked in Vista, so I returned the Macbook.

Now two months later, here I am with this laptop Studio XPS very sexy. I must admit, the quality of these Dell computers (at least aesthetically) improved considerably. I can walk around with this thing in my hands with as much confidence as if I were to walk around with aluminum Macbook elegant and sexy. But as I turned on my XPS Studio, and I'm not talking in the first hour of the reception of this laptop, I came across two major problems.

(1) my optical drive was certainly defective. It is INCREDIBLY loud grinding noises when any disk is put and sometimes the disc would cease to turn completely during an installation, and installation may stop or give up.

(2) to my surprise, really, to my surprise, this Dell has the same problem that my Macbook Alunimum had when running in Vista. Audio jerky noises, and at regular intervals, he would play in a slow manner. Once again, I have googled around and wanted to seek answers, but nothing useful has come. So I called Dell Technical Support and the lady was extremely patient and professional, but she was not able to solve the problem for me. So, here I am with an investment of $2,000 that I am not completely satisfied.

Dell is sending me a box in the next few days so that I can send this Studio XPS for repairs. For some reason, I really doubt that the audio problem will be supported according to what it is for me. The optical drive should be easy, if they decide to share a (functional) for me.

If someone has the same audio problem that I am experiencing and found a way to take care of the problem without these compromises like turn off WiFi, please feel free to comment and share.

And finally, on a side note, if anyone cares, I was extremely disappointed by the time it took for me to get this laptop from Dell. Initially, I placed my order on January 19, 2009. I received the laptop on February 20, 2009. It took a whole month for the laptop to finally come, and now I'm looking at another 20 days or more for this thing to go through delivery and repairs. Seriously thinking about getting a refund on this Dell and get over it now.

There should be a rev BIOS next updated in the output block August for audio latency on the Studio XPS 13 issues. For the E6400, I say two things: update your driver LAN wireless first, and if it does not, start a new thread for your system model.

Tags: Dell Laptop

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