Subfolders and Inbox Sync to blackBerry Smartphones

My mail detaches a Microsoft Exchange Server. In Outlook, I have subfolders in my Inbox. When I sync or reconcilliate only these subfolders that I slipped and fell in the messages (and only those who, after the initial synchronization) are visible. Subfolders containing a rule created in outlook for messages to go directly to those who do not display messages; However, I can see all the subfolders. I'd love to synchronize all messages for all the sub folders and be able to view them. FYI, I have the default setting of 30 days on the phone and all the messages in Outlook are only 3 weeks.

Hello and welcome to the community!

I'll guess that you're on Blackberry Enterprise Service (as opposed to OWA via BIS). You may need to work with your BES admins for all this:

  • KB04297 How to configure the folder redirection to receive e-mail messages sent to folders other than the Inbox

But I'm not sure exactly what you're looking for. If you want to show on your BB, messages in these folders that existed already at the time wherever your BB was originally set on BES, who is not quite possible. Some may be able to be made available on your BB, but BB are not only designed as complete a replica of the mailbox... rather, they are designed to help work with the new emails. For some older posts, have your BES admins investigate it thus:

  • KB13292 Not all e-mail messages are received on the BlackBerry smartphone after the enterprise activation process

Good luck!

Tags: BlackBerry Smartphones

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