SUBJECT: DELETION OF C:\DOCUMEN-1\HP_ADM-1\Locals-1\Temp\(87946-1.exe

When my shortcuts are displayed during the startup of the sublect line appears. I tried to do what I know to remove this file but were unable to remove it. My securty will not start working until I'm close this file. Help!

Hello

Try the methods provided below and check if the problem persists.

Method 1:

I suggest that you perform the clean boot and check if that helps.

How to configure Windows XP to start in a "clean boot" State

http://support.Microsoft.com/kb/310353

Note:

How to configure Windows to use a Normal startup state

After you have used the boot is a way to solve your problem, you can follow these steps to configure Windows XP to start normally.

  1. Click Startand then click run.
  2. Type msconfigand click OK.
    The System Configuration utility dialog box appears.
  3. Click the general tab, click Normal Startup - load all device drivers and services, and then click OK.
  4. When you are prompted, click restart to restart the computer.

Method 2:

I suggest that you download and run a full scan of the system using the Microsoft Safety Scanner and check if the problem is caused by a Virus/Malware.

Microsoft safety scanner

http://www.Microsoft.com/security/scanner/en-us/default.aspx

Note:

The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

Tags: Windows

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