subscription purchased and still can not make calls

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  63018.74 DATACTRL I: DataGateCfgReq(ig=7) hdlc = yes

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  63018.78 I: MC signalLocalReceiveCapsetChange, RemoteParticipant::signalLRCap

  63018.78 I: SipCall = appId = 8 makeOutgoingUpdate, stackId =-1, eventCookie = 1, isEmptyCap = 0, holdState = 0

  63018.74 DATACTRL I: DataGateCfgReq(ig=7) hdlc = yes

  63018.76 i: SipStack (ui = 8, s = 0) SipDialog sendInviteRejToStack (403: Forbidden)

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  63018.78 I: MC signalLocalReceiveCapsetChange, RemoteParticipant::signalLRCap

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  -JW

  A look at the logs on your case - looks like there is no number to call in the header AMATURES or Contact, so CUCM rejects the appeal and sends the 403 forbidden.  Note the field 'From' below - should be sip:[email protected] / * /.  What you configured as your SIP URI in your SX20?  Not that familiar with the SX20, but on my EX90 in the laboratory, there is a field of a SIP URI for that I had to enter the DN @ address >.  Anything on CUCM that would block the DN to be passed to the SX call to IP phone?

  primaryDN = 1070, cannot be called DN to determine the media... sending 403

  SIP/2.0 403 forbidden

  Via: SIP/2.0/TCP XX. XX. XX. XX:5060; direction = z9hG4bK8664f3a10726dfcdd3f6437593e431b6.1; rport

  From: "1070" tag = 123835963de850ed

  In: [email protected] / * />; tag = 1701792190

  Date: Thu, 14 June 2012 16:56:46 GMT

  Call ID:

  [email protected] / * /.

  CSeq: INVITE 100

  Allow-events: presence

  WARNING: 399 CM2 "unknown caller DN.

  Content-Length: 0 SIP/2.0 403 forbidden
  Via: SIP/2.0/TCP XX. XX. XX. XX:5060; direction = z9hG4bK8664f3a10726dfcdd3f6437593e431b6.1; rport
  From: "1070" tag = 123835963de850ed
  In: [email protected] / * />; tag = 1701792190
  Date: Thu, 14 June 2012 16:56:46 GMT
  Call ID: [email protected] / * /

  CSeq: INVITE 100
  Allow-events: presence
  WARNING: 399 CM2 "unknown caller DN.
  Content-Length: 0

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