Suite of cartridges appear to be missing or damaged

I have a HP Jet Pro 8500 a Occice and today replaced all four cartridges cost a pretty penny.  I always get the error message that my cartridges appear to be missing or damaged.  Just, it came out of the blue and would like advice about this printer model.  Tried to unplug and don't restart, no luck.  Thanks for the help in advance.

Thank you Carrie. I went to Staples and bought a new printer that was on sale for Black Friday and they took over the cartridges. All good now and back in business.

Tags: HP Printers

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