support assistant saying 'important necessary action' with the Red exclaimation mark, but none found

Hello.  I have a laptop G6 and when I turn it on I get a red exclaimation mark on the icon support assistant and when a hover above him with cursor, it says 'important necessary action. "  When I go in, there no update or advice or something that I see for me to do.  Even if I restart of/off voltage, the Red rest mark.  any help would be appreciated as this is my OCD in!  See you soon.

Hello gtx007

Thank you for having responded with the necessary information. I would like you to uninstall, and then reinstall the HP Support Assistant software by following the steps I have described below:

Step 1. Open programs and features by clicking on the button start

Step 2. Click on Control Panel

Step 3. Click on programs

Step 4. Click on programs and features
Step 5. Select HP Support Assistant

Step 6. Click on uninstall

Step 7. Restart your computer

Step 8. Download and install the latest version of HP Support Assistant

This should solve your problem and allow the HP Support Assistant to function correctly on your system. I want to thank you for posting your question here on the HP Forums. Have a great weekend!

Tags: Notebooks

Similar Questions

  • "an important necessary action."

    When I turn on my computer HP support assistant gives me this message: "significant action" and yet when I open the HP support assistant, I can not find all the messages about what to do?

    Hi Carin123,

    I understand that you have a problem with the HP Support Assistant, updates made. Here is a document on the update of Windows. Once you've done restart the computer.

    http://support.Microsoft.com/kb/2777982

    Hope this helps, let me know.

    Thank you.

  • When starting a warning pops up saying he had problems with the file: XBD EXE that can be done to correct it?

    When starting a warning pops up saying he had problems with the file: XBD EXE that can be done to correct it?

    Hi r13hunter,

    It seems that some programs running on the computer fails to load at startup of the system. Try these steps and check the result.
    Step 1: Find the program that causes this problem and delete or fix
    a. Click Start, type msconfig and press to enter.
    b. click on Startup tab, in the list, search for the path of the xbd.exe file and the associated program.
    c. Once you have found the path of the item and the associated program, repair or reinstall the program.
    See Uninstall or change a program

    Step 2: If the problem persists, perform the clean boot to find this good program that is causing the problem to the system startup
    a. open the article: http://support.microsoft.com/kb/929135
    b. Article, follow "step 1: perform a clean boot" the implementation of these measures will disable all programs not Microsoft currently running on the computer.
    c. restart the computer and check if the problem persists.
    d. If the problem does not persist in the boot, it means that some programs non-Microsoft is the source of the problem.
    e. to find the program that is causing the problem, try "step 2: enable half the services" to "step 6: resolve the problem.
    f. Once you find the culprit, check if there is any updates to update or fixes to the program. If you find, install them and check the difference or reinstall the latest program.
    g. Article, follow "step 7: reset the computer to start as usual.

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • I can't active my lightromm, the message says "not in contact with the internet", but the net is nice and I can't open other bridges soon

    I can't active my lightromm, the message says "not in contact with the internet", but the net is nice and I can't open other bridges soon

    Hi forrestfan,

    If you use the Windows platform, please try the steps below.

    1 reset the Internet Explorer settings to the default value.

    Reference: change or reset the settings of Internet Explorer - Windows help

    2 reset the Windows hosts file.

    Reference: https://support.microsoft.com/en-us/kb/972034

    Let us know if that helps.

    Kind regards

    ~ Mohit

  • page every time I try to download a free trial version for the sequels, I get to the legacy that when I click on free trial he always says we know the atm problem but its nothing to with the wifi is good, but its unique every time Please HELP

    page every time I try to download a free trial version for the sequels, I get to the legacy that when I click on free trial he always says we know the atm problem but its nothing to with the wifi is good, but its unique every time Please HELP

    You MUST have a 64-bit computer and operating system... What is your computer?

    -Programs are supposed TO not view or download if they are not installed on your computer

    MINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html

  • Open a session with the status of administrator but windows update denies - 0x8ddd0002 error

    I connect with the status of administrator, but windows update said I am not an administrator and refuse updates.

    Hello

    Were there any changes made to your computer before this problem?

    Perform the steps mentioned in the link checking if this is useful:

    You receive an error message 'Administrators' only when you try to visit the Windows Update Web site or the Microsoft Update Web site

    http://support.Microsoft.com/kb/316524

    Note: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

    How to back up and restore the registry in Windows

    http://support.Microsoft.com/kb/322756/

    I hope this helps.

     

  • With the help of 30 pins Non-Apple charger with iPT 4?

    Hello, so long story short all my Apple Chargers tore and isn't cooler. I have an alarm clock charging dock and another third-party charger. I tested both with my father 2 iPT, but none of them charge my iPT 4. There is no work around that I can use to load? Thank you!

    -Inspect the dock connector of the iPod for contacts bent or missing, foreign material, contacts corroded, plastic cracked or damaged. From your description, it seems that you have a hardware problem with your iPod. Probably the dock connector, but could be something else

    -Make an appointment at an Apple store Genius Bar.

    Shop Apple Store - Genius Bar

    https://www.Apple.com/retail/Geniusbar/

  • EPrint jobs will be rejected with the invalid sender. But the sender is valid and used before.

    My jobs eprint will be rejected with the invalid sender. But the sender is an email address, I finally used in February without problem. I tried to remove the address, record and create again. No difference.
    If I leave everything to send to my printer, it works. But I'm not interested, so I changed it back, and I get the same error again.
    Someone at - it s\u0026 this?

    Hello Kim62,

    The only way I know to do this is to pass the senders allowed in all and leave it there.  If you are worried that this will violate your security, I understand, but something to keep in mind is that the only people who know the e-mail address of printers are people you trust give enough for him too.  If I hear another way to get around this, I'll post here for you.

  • The hand with the red line icon and cursor freezes HP Compaq Presario CQ57-402SV

    I recently purchased (2 days) the laptop above in Greece. Sometimes no reason apparent, while using the touchpad, I get an error sound and a big hand icon with a red line through it and the cursor hangs. It cannot be erased by sleep, then reopened. Any help would be welcome. Thank you.

    most counsumer laptop touchpad leftside corner has for the touchpad toggle switch. If you tap on this area, it will be enable and disable the touchpad. Once disabled, you get the hand with the red line.

    Please avoid pressing on the area on the side right touchpad upper-left that turned on like a light switch.

  • Hard drive has been corrupted and replaced it with the new hard drive but couldn't get the windows genuine back 8

    Original title: recovery of original windows 8

    When I bought the new device, it was loaded with windows 8 but a few days before my hard drive has been corrupted and replaced it with the new hard drive but could not get the real Windows back 8.

    Please help me to get my windows genuine 8 back so I could get additional updates downloaded.

    Hello Vishal,

    Welcome to the Microsoft community. I appreciate your efforts to resolve the issue. I will certainly help you with the problem you are experiencing.

    If you purchased a computer with installed OEM Windows 8 on it, there could be a sticker on the Tower, or in the back (in the case of a laptop) with the product key to this topic. If there is no sticker, he can be preinstalled on your system BIOS.

    See the suggestions posted by Andre Da Costa replied on March 7, 2013.

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_8-windows_install/how-to-get-Windows-8-product-key-in-preloaded/ea0e53ae-3506-4ba2-a092-f266ece7072f?auth=1

    In addition to this, see:

    Product key lost or misplaced (certificate of authenticity) for Windows

    If the problem persists, you can contact the manufacturer of the hardware for the same thing and check.

    Hope this information was useful.

  • I paid for a year with the full creative cloud but can't find p´the program to download

    I paid for a year with the full creative cloud but couldn't findthe program to download

    To start https://helpx.adobe.com/creative-cloud.html the Cloud

    -Installation, update or uninstall and launching after installation

  • I bought photoshop CS5 in 2011 and my laptop crashed and I bought a new one and had to re install the program. How can I do that I have my original email with the confirmation number ETC, but it does not appear on my order history?

    I bought photoshop CS5 in 2011 and my laptop crashed and I bought a new one and had to re install the program. How can I do that I have my original email with the confirmation number ETC, but it does not appear on my order history?

    Download from products of CS5 download

    Install and enter your serial number.

  • Should I Uninstall HP Support Assistant? If this is not the case, how to manage settings?

    Hi, new and first post so I'm not sure if this is the appropriate place, I hope that someone will tell me otherwise.  Have computer laptop Pavilion G72 9 months with OS Win 7.  I was wondering if I can uninstall HP Support Assistant on it (not really computers does) so that it won't keep coming and wanting to do things - or me for them, do on the computer?  I'm not entirely sure that it's a necessary software and will occupy the space and not something there.  Would really appreciate if someone can advise on this please, thanks in advance for your help.

    assle

    Mumbodog wrote:

    There are settings in the Support Wizard to disable certain features or reminders, some reminders are important, such as updates of software and the driver.

    When you have time HPSA opened by the Group of all programs and take some time to learn what it does and how to disable some reminders.

    You can uninstall it but are not recommended.

    I'm thinking the samething.

    "BUT" decided that since I'm not afraid and I'm glad to see things to see how they work went and adjusted the settings.

    I put so he can search for updates, "BUT" Let me decide wither to install them or not.

    It is important to keep an update to my view, so that you can keep your drivers up to date apps.

    The part of the maintenance of it I simply turned off altogether.

    I prefer to use other applications and Windows applications by default to keep my PC at its most beautiful.

    And I my maintenance once a week, most of the time, twice if not three times/manual including virus scans.

    Asst of support is very useful in many other ways just, troubleshooting, ease of access to different technical support Options, etc. of the Explorer.

    I like a user private companions would no longer advise...

  • My Sprint HTC Android mobile phone connects with the supplied USB cable, but the computer says 'No HTC Device Connected'

    My Sprint HTC Android mobile phone connects with the USB cable, but the computer says 'No. HTC Device Connected' so I can't sync...

    Hello

    1. do you have HTC Manager installed on the computer?

    2. have you tried it with different USB ports?

    You need the HTC Sync HTC phone Manager software.

    Method 1: Try again with different USB ports and see if that helps.

     

    Method 2: If HTC Sync is installed, if you get the message "no device connected" in HTC Sync, ensure that your phone USB setting is changed to "Charge Only" to "HTC Sync".

    If the methods above do not help, you can contact HTC for additional help.

    Here is the link: http://www.htc.com/us/support/

  • HP support assistant does not work most of the day

    I have a HP Pavilion with Windows 8 g7. I tried to use the HP Support Assistant, and it does not work. I get the message "HP Support Assistant has stopped working. A problem caused the blocking of the program works correctly. Windows will close the issue and notify you if a solution is found. "  Can someone help me as to what this means? I have to wait this long to get a message or operate. ? It was about six hours or so already and I fear that something serious is wrong. One more thing... do I have to leave the computer? I would appreciate help with this. Thanks in advance.

    Hello

    Because it is an audit of HP with HP Support, their books online, the diagnostics program.
    and ask questions in the forums about known problems.

    Support HP & drivers
    http://welcome.HP.com/country/us/en/support.html

    Contact HP
    http://welcome.HP.com/country/us/en/contact_us.html

    HP forums
    http://h30434.www3.HP.com/PSG/

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

Maybe you are looking for

  • Computer reboot at startup guard

    This summer my Mac (3.1) behaves very strange; When I start it in the morning, it restarts (by itself) 2.3 sometimes 4 x every morning I start. The interval varies between 10-30 min max and maybe 30 seconds. After that, he works all day - in the even

  • Recently several sites showed some bold words, and when the cursor is hovered over them, an ad appears. Is this a problem of Firefox and I

    On several sites, including the BBC, copy appears with the words highlighted. By moving the cursor over them reveals an ad related to the word. This seems to have started a couple of weeks

  • Qosmio X 870-F0086 - supported highest resolution via HDMI?

    Hello I have one of these, Toshiba Qosmio X 870 - F0086 http://www.toshibamea.com/ComputerProduct/4/Qosmio_X870-F0086/52569?PageID=4 I currently run an external monitor connected via HDMI with a resolution of 1920 x 1200 I would like to know if this

  • Where can I get the WinDVD for Satellite P100

    I bought wired P100, there was windows vista. I downgraded to XP, but lost all the software as Windvd platinum, which was packaged to portable computer. Where can I get the player? I have not found any other CD/dvd as "restore dvd" which would bring

  • Problem printer 0x000006be

    I am on Windows Vista.  I have a HP Laserjet 1020 and it used to work properly.  One day it just wouldn't.  I uninstalled it, I deleted things from the register that I was responsible.  Now, my print spooler crashes, I continually get the error 0X000