Support HP Solutions Framework - 11.51.0049.msi

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• PAVILION dv6536en: HP SUPPORT SOLUTIONS FRAMEWORK could not BE RUN 11.51.0049

  Was to have a bluetooth connection problem, I uninstalled the driver and went to the hp support to download the driver and it

  prompted me to download hp solutions framework support which I did successfully, but the problem is anythime I try to run

  HP support solutions framework it stops when it gets to backupfiles and disappear without any windows update error message were were unable to check the updates, even after execution of microsoftfixit.wu.run. (WINDOWS VISTA, HP PAVILION ENTERTAINMENT NOTEBOOK)

  Hello

  > bluettoth drivers are provided with wifi adapters

  > trying to download manaer of recovery form

  > you can also try to do the steps of set-aside

  The problems of Bluetooth

  Please click "Accept as Solution" If you feel my post solved your problem, it will help others find the solution.
  Click on the "congratulations, Thumbs Up" on the bottom to say 'Thank you' for helping!

• HP-P2-1394: HP Solutions Framework Support will not install or uninstall

  How do I manually uninstall HP Solutions Framework Support so I can install the latest version?  I need to get the latest updates of firmware for my computer.

  I am running Windows 10 (64-bit), but the problem started with Windows 8.1.  When I go to the HP support to verify the updates drivers it says that I need to install the last frame Solutions from HP Support.  I have download the installer from the HP site but when I try to install it, I get the message "cannot find file hpsupportsolutionsframework.msi" - it is impossible to uninstall the existing version.  I try to uninstall from Windows Add/Remove programs and get the same error.  The only thing I've found so far is a couple of third-party software who want $30 for an uninstall program.

  Hello

  If you can't the old version uninstalled via the Control Panel---> programs and features, then tryRevo Uninstaller.

  Be sure that you choose the right download HP Support Assistant. One is for the office and one for desktop computers.

  Thanks for posting on the forum.

• ENVY 15: HP Support Solutions Framework Service - high CPU usage

  ENVY 15, 10 Windows version 1607

  CPU cycles was about 50% this morning and discovered that the HP Support Solutions Framework service was 40 + % permanently.   No problems so far with high utility usage.  Problem started not with the update of the birthday that was filled with 4 days and there are several reboots.

  At a chat session with HP support, but they couldn't help.

  I stopped running - task seems to restart every time I run the HP support assistant and continues with + 40% of CPU usage.

  Any suggestions please?   Y at - it an update utility that I have to download?

  Uninstall HP Support Assistant HP Support Framework in Control Panel > programs and features

  Then, reinstall the latest version of this link

  http://h18021.www1.HP.com/helpandsupport/HP-self-support.html

• Re: HP Solutions Framework Support

  Hello

  I'm having a probem with HP Solutions Framework Support as well.  When I go to the support page for the driver, I click install now to install the program, but then I get an error.  I enclose a copy of the screen shot that identifies the problem.  The HKEY_LOCAL_MACHINE32 key does not exist in my registry sytem, although I HKEY_LOCAL_MACHINE.  I've also attached a screenshot that as well.

  

  

  Change the permissions on {HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\ Windows\CurrentVersion\Run} has failed.  I did, however, find the culprit.  I added myself to the following key with total control:

  HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\SharedDlls

  After that I restarted the framework of Solutions from HP Support installed without any problems.  Thanks for your help though.  I hope that someone else is having the same problem will find it useful.

• HP ENVY 23-d055: HP Solutions Framework Support wiped out my HP Support Assistant for Windows 10

  I recently upgraded my HP Touchsmart 23-do55 of Windows 8 to 10 of Windows.  I needed to update the drivers for my LaserJet and when I went to the drivers and downloads page, I installed what is called the framework of Solutions from HP Support. This framework has installed a new HP Support Assistant user interface that only shows the printers. It shows all the information to get support for my HP touchsmart, like to see updates HP, updates, Windows, etc. etc.

  How to get back my decision assistant in charge of Windows 10, and how can I have two attendants to aid (PC and printers) on my PC?

  Never mind. Now I realize that HP Support Assistant is more focused on the PC. The PC is just another device, so I need to open it to show my Windows.

  However, if someone in HP is reading this, it would be nice if the UI of HP SUpport Assistant was readable for older eyes. The new user interface uses a very small font in a grey color. It is very difficult for me to read.

• HP Support Solutions Framework: Framework of Solutions from HP Support - should I uninstall if I Uninstall HP Support Assistant

  Our assistance service has been a great help when I posted a warning about my battery, so I took into account in my own hand - google it and installed HP Support Assistant to analyze my battery. I don't know a lot about this program, but it I helped get to the bottom of the problem and a new battery is on its way to me.

  I decided to uninstall the wizard because I didn't need the most. That's when I happened to notice two other HP programs on my laptop - HP Support Solutions Framework and HP Hotkey support. These installed when I installed the HP Support Assistant? If so, I want to uninstall these, too. Are they already on my laptop, then I don't want to delete them.

  Please notify.

  Thank you

  DAZ54

  Hello @DAZ54,

  Thank you for visiting the Forums from the HP Support! The forums are a great place where you can find solutions for your problems, with the help of the community!

  I read your post on the framework of Solutions from HP Support and was trying to help you!

  It is possible that the program may have posed with the HP Support Assistant.  If you no longer want the program, you should be fine to uninstall.  For more information on the program, you can see the information here: HP Support Solutions Framework

  Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution', this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Have a great day!

• Pavilion p7-1010 BV703AA: problem installing HP Solutions Framework Support

  Running OS Build 10586.17 Windows 10, I couldn't installthe Support Solutions Framework.  I always get the following error message attached.

  I was able to install the framework of Solutions on a Virtual Machine running the same version of Windows 10 and on my computer hp mini 110-1100 CTO PC without any problem.  Both successful systems were 'new' 10 Windows installs the installation on my Pavilion p7-1010 is an upgrade of a Windows 7 Pro.  I'm guessing that some junk from my previous installation might be the problem, but the error message gives no clue as to what could be the problem.

  I'll be happy to get help from this forum.

  John Carney, initiated Windows forever.

  Well, I finally solved the problem of installation by reviewing the Setup log file in my ~ temp directory.  It turns out that at some point, I've cleaned too many hp related files in C:\Program Files (x 86) \Hp\Common, i.e. C:\Program Files (x86)\Hp\Common\AclmControl.exe.  I managed to copy a bunch of files of my virtualbox windows 10 install on my local machine and I got the HP Support Assistant to install!

• G62 B60SD: missing HP supportsolutionsframework - 11.51.0049.msi

  After going back to win 10 to win 8.1 itried to install the latest version of the framework for support of solutions.

  Then it was impossible to uninstall a previous version saying: the component you are trying to use is on a network unavailable resource. Click OK to try again or enter a different path to the folder containing the installation package ' HPSupportSolutionsFramework - 11.51.0049.msi' in the box below. »

  I couldnot find the MSI mentioned. What can I do to uninstall and then install the new version.

  Thanks and greetings

  Hello @Bever48,

  Thanks for the quick response!

  Try to use Microsoft Fix Itand let me know the results.

  I hope this helps.

  Have a great New Years!

• HP solutions framework support running for days with 85-100% cpu

  HP solutions support framework service running for days using very high processor (85-100).  laptop very slow due to the use high neck programmatically.

  Hi @norm123,

  Welcome to the HP Forum! It is a wonderful location to converse with the community, get help and advice. You have a rewarding experience, I would include the following link for your perusal and reference. First time here? Learn how to publish and more.  What is your model number or product? Computers laptops HP - how can I find my model number, serial number or product? What operating system do you use?

  I understand the Solution from HP Support framework service has worked for days and your CPU usage is always between 85 and 100%.  If you open the Task Manager you can stop the process? You can also try a hard reset. HP Notebook PCs - performing a Hard Reset or forced Reset. Please let me know the results.

  Thank you for your participation in the Forums of HP where we want to help you as well as others who may encounter a similar problem as yourself. Please consider tagging the post in order to solve your problem as "accept as Solution" to help other members of the community! "To show recognition for my efforts please click on the" ""Thumbs Up " below.

• G60-120US: cannot install HP Solutions Framework Support

  In trying to download the latest touchpad driver, I got a message to install the framework of Solutions from HP Support. I downloaded and had it fail 4 times. 3 times it seemed to install correctly but the HP site would not recognize it. The last time I got an error message on checking if had the authority to install it. I retried with "run as Administrator: 2 times more and still got the same message."

  I have that I'm under Win 7 SP1. I can not get online in normal mode but works in safe mode, but I can't even begin to fix this because I can not disable the touchpad with the key on keyboard.

  I can't fix anything since each step brings me further down the rabbit hole.

  HP support assistant was not able to download. The same thing happened with me. So I uninstalled it completely rebooted and then installed the new version available at http://www8.hp.com/in/en/campaigns/hpsupportassistant/hpsupport.html#.VrA5t9tuJgU
  the previous version was crashing and not opening.
  To update the driver, you can use this software technical support form or if you know the driver, then you use a laptop to open the hp and with manual detection method select the laptop and then there will be a list of all available drivers. Install manually the link is so
  http://support.HP.com/us-en

• Envy 15 q 5tx: Hewlett-Packard hp solutions framework 12.0.30.219 support company

  I can be uninstalled

  That's what was I lost after having refreshed my phone Envy 15 q 5tx.

  I need install back?  And how, give me a link please?

  Hi @elil,

  Thanks for the update and I hope you had a good weekend.

  I think it's a recent purchase as you mentioned only his return please contact HP support for assistance. With your permission, they can connect remotely to your system to help locate and solve problems for you.

  Contact HP to Contact HP Support assistance

  Good luck!

• Support pilot Solution Menu EX

  Keep getting error a driver support Solution Menu EX is not installed, after you use the installation CD to install my printer HP Envy 4500 e-all-in-one.    Have Windows 7 Home Premium operating system.

  To Rainbow 7000

  I did what you recommended, in fact, I tried the HP download installer with the same results. I went to the printer. Thanks for your help

• What is the difference between the center of HP, HP Advisor, HP Support Assistant solutions?

  I'm getting confused with all the software that provides HP.  Above all, it seems useful, but...

  A kind of host with HP Advisor HP-style began to appear on my system windows 7.  I don't think I want.  If I do not need, how I stop it all to appear?  Should I run adviser or Assistant to the support for the maintenance of my laptop HP Pavilion PC?  Is for my Photosmart C4580 HP Solution Center?

  HP Advisor monitors the integrity of the system and allows easy access to troubleshooting solutions. HP Advisor also displays information of the computer, including the details of the guarantee and the connections to devices, such as printers.
  http://support.HP.com/us-en/document/c01969885

  HP Support Assistant is a utility that contains a set of diagnostic and repair tools that you can run any time your computer is not working properly. The HP Support Assistant is integrated with the help and Support Windows utility to provide support documents and access to the Microsoft and HP tools to perform regular updates, help prevent potential problems and provide information valuable system to solve your computer problems.
  Most of the known hardware issues driver and software can be solved by running the HP support Assistant. HP recommends you run the HP Support Assistance maintenance and troubleshooting tools before calling HP Support for technical assistance.
  http://support.HP.com/us-en/document/c01916574

  HP Solution Center is the main software which allows you to control and maintain your all-in-one printer. The program is part of the software package and the driver complete features and cannot be downloaded separately. HP Solution Center acts as a central point of access for tasks such as scanning, printing and copying, and also allows access to the following features:
  Parameters of the product (for example, the analysis and print settings)
  Product help and troubleshooting
  Links to the purchases and supplies
  Other HP software (such as photo editing software)

  If you printer Photosmart C4580, take the HP Solution Center.

  I recommend that you have installed on your system HP Support Assistant. You can uninstall HP Advisor if you do not want. If you want to disable it to load at startup, here are the steps:
  1. click on the settings button in the bottom right corner any page of HP Advisor.
  2. on the general tab, remove the check box control launch Advisor PC Dock at every start.
  3. click on apply.

• Is Adobe Reader for iOS and Android Support with Solution PKI encryption?

  Hello

  I searched for an answer if Adobe Reader for iOS and Android can read PDF files encrypted by infrastructure solution to public key (encrypted by a public key, in order to be decrypted by the private key pair), but to date I have not found the answer.  From the Adobe web site, I understand that Adobe Reader for Android supports to read a document encrypted with AES256 but it does not mention on PKI.  I had to guess it does not support encryption with PKI, but I would just get a formal response and would like to know if Adobe Reader Mobile will support it.

  Thank you!

  Masaya

  Unfortunately, it is still not supported on mobile versions of Adobe Acrobat DC.

  Thank you.